Junior Service Advisor (T&T Honda)

Go Auto • Calgary, AB

2d • Onsite

About The Position

T&T Honda is looking for a customer-focused Junior Service Advisor to join their growing service team. This role is ideal for someone with strong communication and organizational skills who wants to learn automotive service advising in a busy dealership environment. While previous dealership experience is an asset, the company is particularly interested in candidates with the right customer-service mindset, automotive interest, and a willingness to learn.

Requirements

• Strong customer-service and communication skills
• Confidence speaking with customers in person and by phone
• Excellent organization and attention to detail
• Ability to manage several priorities in a busy environment
• Comfort using computers and learning new systems
• A genuine interest in vehicles and automotive service
• A positive, dependable, and coachable approach
• A valid driver’s licence
• Availability to work a full-time dealership schedule

Nice To Haves

• Automotive dealership or repair-shop experience
• Service appointment or BDC experience
• Quick-lube, tire-shop, parts, or rental vehicle experience
• Exposure to repair orders, estimates, or dealership software
• Basic automotive maintenance knowledge

Responsibilities

• Support customers and the service team throughout the vehicle maintenance and repair process.
• Welcome customers and listen carefully to their vehicle concerns.
• Ask questions to gather accurate service information.
• Assist with service appointments, repair orders, and estimates.
• Keep customers informed about the progress of their vehicles.
• Communicate with technicians and experienced Service Advisors.
• Explain maintenance and repair information in clear language.
• Help organize customer requests, phone calls, and service-lane activity.
• Follow up on customer commitments and service recommendations.
• Maintain accurate customer and vehicle information.
• Help deliver an excellent customer experience.

Benefits

• Competitive compensation plus bonuses
• Additional individual and departmental CXI bonuses
• Health and dental benefits
• Three weeks of vacation after your first year
• Career-development resources through Go Auto University
• Opportunities to advance within Go Auto
• A health spending account
• An Employee Investment Program offering a guaranteed 10% annual return, with the potential for up to 16% based on Go Auto’s profits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed