Honda Service Advisor

Murgado Automotive Group • Libertyville, IL

2d • $100,000 - $140,000 • Onsite

About The Position

Honda of Libertyville, a proud member of the Murgado Automotive Group, is seeking a dedicated Automotive Service Advisor to join their team in Libertyville, IL. Honda of Libertyville is a premier automotive dealership committed to excellence and providing top-notch service to its customers.

Requirements

• Previous experience as an Automotive Service Advisor or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Knowledge of automotive service and repair procedures.
• Ability to thrive in a fast-paced environment and work effectively under pressure.
• Proficiency in computer systems and automotive service software.

Responsibilities

• Greet customers and provide a warm welcome to the service department.
• Listen to customer concerns and accurately diagnose automotive issues.
• Provide detailed explanations of recommended services and repairs.
• Coordinate service appointments and communicate with customers throughout the service process.
• Generate service estimates and obtain necessary approvals from customers.
• Maintain accurate records of service transactions and customer interactions.
• Ensure customer satisfaction by delivering high-quality service in a timely manner.

Benefits

• Competitive compensation package with bonus opportunities.
• Comprehensive benefits package, including health insurance and retirement plans.
• Ongoing training and development opportunities to advance your career.
• Supportive team environment with opportunities for growth and advancement.
• Work-life balance with flexible scheduling options.
• Access to the latest tools and technology in automotive service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed