HONDA SERVICE ADVISOR

Jenkins & Wynne Inc. • Clarksville, TN

6h • Onsite

About The Position

Customers are greeted in the lane where the service write-up process begins. The advisor will perform a walk around inspection of the vehicle with the customer, and capture the VIN and current odometer. Write-ups are completed in advisors office. A Repair Order is generated based on information given by the customer and obtained from the vehicle. The customer is contacted with an estimate of repairs or information on repairs if it is a warranty claim. The Service Advisor will keep customer updated throughout the repair process. Repairs will be closed out as well as discussing the delivery process with the customer.

Requirements

• Basic computer skills
• Ability to perform simple arithmetic
• High School Diploma or GED
• Valid Driver's License
• Must be insurable through Jenkins & Wynne, Inc. underwriter

Responsibilities

• Greet customers in the service lane and begin the service write-up process.
• Perform walk-around inspections of vehicles with customers.
• Capture VIN and current odometer readings.
• Generate Repair Orders based on customer information and vehicle data.
• Contact customers with repair estimates or warranty claim information.
• Keep customers updated throughout the repair process.
• Close out repairs and discuss the delivery process with customers.
• Write and explain detailed estimates and invoices.
• Multi-task effectively.
• Complete tasks in a timely manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED