Kendall Honda Service Advisor
About The Position
Kendall Auto Group, a premier employer in Eugene and one of the largest family-owned and operated dealers in the Pacific Northwest, is seeking a Service Advisor to join their Service team at Kendall Honda of Eugene. This role operates in a fast-paced environment, serving clients throughout the community. The Service Advisor is the primary contact for customers in the service department, aiming to build lifelong service relationships. The ideal candidate will possess high-level customer service experience, demonstrate strong time management, work ethics, and communication skills, with the ability to prioritize customer needs effectively. The company mission is to deliver an unrivaled customer experience through a motivated, knowledgeable, and caring team, while being exceptional stewards of the communities they operate in.
Requirements
- High level customer service experience.
- Ability to demonstrate time management.
- Strong work ethics.
- Strong communication skills.
- Ability to make recommendations and prioritize items in order of importance for customers.
- A valid driver's license.
- A good driving record.
- Ability to work in a fast-paced and constantly changing environment.
Nice To Haves
- Knowledge of automobile repair and maintenance.
- 2 years of service writing experience.
Responsibilities
- Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance.
- Verifying that work performed and diagnosed was done properly.
- Researching vehicle history to make educated recommendations.
- Inputting and maintaining customer information.
- Completing work tasks in an efficient and organized manner.
- Using telephone, email, and chat systems to communicate with customers throughout the day.
- Scheduling service appointments.
Benefits
- Competitive pay plan / no cap on earnings – earn up to $70,000-$100,000
- Substantial bonus program
- Career path development opportunities
- Competitive Paid Time Off
- Shop Manager on-site for assistance
- Fair dispatching/team work environment
- Large loyal customer base
- Experienced and loyal service technicians
- Clean/Safe shop with the equipment you need to get the job done
- Discounts on parts, service and vehicle purchases for your and your immediate family
- Medical, Dental and Vision insurance
- Paid Life insurance
- 401(k) plan w/ Fidelity
- Accident and Illness supplemental plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
