Honda Service Advisor

Murgado Automotive Group • Libertyville, IL

23h • Onsite

About The Position

Honda of Libertyville, a proud member of the Murgado Automotive Group, is seeking a dedicated Automotive Service Advisor to join our team in Libertyville, IL. Honda of Libertyville is a premier automotive dealership located in the picturesque community of Libertyville, IL. As part of the Murgado Automotive Group, we are committed to excellence in every aspect of our business and take pride in providing top-notch service to our valued customers.

Requirements

• Previous experience as an Automotive Service Advisor or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Knowledge of automotive service and repair procedures.
• Ability to thrive in a fast-paced environment and work effectively under pressure.
• Proficiency in computer systems and automotive service software.

Responsibilities

• Greet customers and provide a warm welcome to the service department.
• Listen to customer concerns and accurately diagnose automotive issues.
• Provide detailed explanations of recommended services and repairs.
• Coordinate service appointments and communicate with customers throughout the service process.
• Generate service estimates and obtain necessary approvals from customers.
• Maintain accurate records of service transactions and customer interactions.
• Ensure customer satisfaction by delivering high-quality service in a timely manner.

Benefits

• Competitive compensation package with bonus opportunities.
• Comprehensive benefits package, including health insurance and retirement plans.
• Ongoing training and development opportunities to advance your career.
• Supportive team environment with opportunities for growth and advancement.
• Work-life balance with flexible scheduling options.
• Access to the latest tools and technology in automotive service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed