Junior Facility Solutions Manager

City Wide Facility Solutions • Frankfort, IL

8d

About The Position

City Wide Facility Solutions Chicago Shores is seeking a commercially minded, organized professional to support and grow an assigned portfolio of commercial clients across South Chicagoland and Northwest Indiana. This client-facing role combines account management, facility-solutions sales, project coordination, and field operations. Sales and account growth are core responsibilities: the Junior Facility Solutions Manager identifies opportunities within existing accounts, prospects nearby commercial facilities, scopes and sells services, and helps ensure sold work is delivered successfully.

The position is intended for someone who wants to develop into a capable Facility Solutions professional and take on larger accounts, more complex projects, greater revenue responsibility, and increasingly important client relationships over time. It requires sound business judgment, professional communication, personal accountability, organization, follow-through, and reasonable flexibility when client needs, project starts, service issues, or opportunities call for it. The role has a normal business schedule, but commercial facilities may require attention outside a neat 9:00 AM to 5:00 PM schedule.

Requirements

• Bachelor's degree required.
• Three or more years of professional business experience strongly preferred.
• Demonstrated ability to communicate professionally with business decision-makers.
• Demonstrated organization, prioritization, and follow-through.
• Comfort with prospecting and developing business through phone, email, referrals, networking, and in-person field activity.
• Ability and willingness to sell and grow an assigned portfolio.
• Strong proficiency with Microsoft 365, email, Excel, presentations, CRM platforms, and modern business technology.
• Ability to quickly learn Microsoft Dynamics 365, Power BI, and other City Wide systems.
• Valid driver's license, reliable transportation, and ability to travel throughout the assigned Chicago Southland / Northwest Indiana territory.
• Eligibility to work in the United States.

Nice To Haves

• Experience in B2B sales, account management, facility services, property management, operations, project coordination, commercial services, or a closely related environment is strongly preferred.
• Three or more years of professional business experience is strongly preferred.

Responsibilities

• Build strong working relationships with assigned clients and serve as a trusted point of contact for facility needs.
• Understand clients’ facility operations, expectations, recurring services, pain points, and upcoming needs.
• Conduct proactive account visits and identify Preventative, Daily, and Restorative service opportunities.
• Address routine service concerns professionally and follow through on commitments until resolution.
• Manage client expectations with confidence, tact, and sound judgment.
• Identify and sell additional facility solutions within assigned accounts.
• Prospect qualified commercial facilities located near existing City Wide clients.
• Generate opportunities through client conversations, field observations, referrals, phone, email, networking, and field prospecting.
• Conduct discovery, facility walkthroughs, scopes, and proposal discussions.
• Manage opportunities from identification through pricing, proposal, negotiation, and Closed Won; maintain a healthy pipeline of NJS/CBS opportunities.
• Scope projects accurately before pricing and identify and coordinate qualified independent contractors.
• Obtain and evaluate contractor pricing and negotiate while protecting reasonable economics for all parties.
• Coordinate schedules, access, materials, client expectations, and project timing; confirm work is ready before committing to the client.
• Monitor projects from start through completion, communicate proactively about changes, verify completion, and help resolve issues quickly.
• Understand basic project economics, including client price, independent-contractor cost, margin, and delivery risk.
• Manage multiple clients, contractors, projects, appointments, proposals, and deadlines; document commitments, schedule next actions, maintain accurate records, and close loops.
• Represent City Wide professionally when entering client facilities, preparing for meetings, and interacting with customers.

Benefits

• Competitive benefits package, including QSEHRA medical benefits.
• Dental benefits.
• Vision benefits.
• 401(k) with Company match.
• PTO.
• Paid holidays.
• Other Company-provided benefits as applicable.
• Starting compensation of approximately $60,000+ annually, based on experience, responsibilities, and applicable incentive/commission structure.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level