Junior Solutions Architect

FireMon

1d

About The Position

FireMon delivers Network Security Policy Control for modern enterprises. The company provides a unified way for security teams to see, govern, and verify network security policy across on-premises, cloud, and hybrid environments.

As a Junior Solutions Architect on the Customer Experience team, you will help assess business opportunities and develop strategies for technical challenges. You will work with customer security architects, infrastructure specialists, and engineering teams to design effective solutions. The role supports both pre-sale and post-sale customer phases, with guidance from senior team members, while building technical expertise and product knowledge.

Requirements

• Bachelor's degree in Science, Technology, Engineering, or Math, or equivalent practical experience.
• At least two years of business analysis and consulting experience related to enterprise software implementation and change management, for or within large corporations.
• At least two years of experience designing and implementing client-facing solutions.
• Strong problem-solving and critical-thinking skills.
• Strong verbal and written communication skills.

Nice To Haves

• Experience with technologies relevant to ServiceNow integration solutions, including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, and FTPS.
• Familiarity with multiple programming languages, such as C++, Java, Python, Perl, or another language.
• Experience implementing solutions using API management platforms.
• Experience in technology architecture and implementation on the ServiceNow platform.
• Ability to communicate solution recommendations and influence decision-makers.
• A startup mentality and experience with partner management responsibilities.
• Experience across all phases of the SDLC and Agile software development practices.
• Ability to write design specifications and use appropriate charts and diagrams to illustrate ideas.
• Experience with incident management, service requests, problem management, change management, discovery, and configuration management databases (CMDB).
• Experience designing application deployments on public clouds such as AWS or Azure and in hybrid cloud environments.
• Ability to collaborate and communicate effectively with people across disciplines and levels of technical experience, within organizations and with external customers.

Responsibilities

• Contribute to process improvement and implementation methodologies that proactively help customers realize value quickly.
• Provide thought leadership on API integration for customer automation and workflow management and delivery.
• Be accountable for proposed decisions and develop expertise in implementing proposed solutions.
• Conduct business process analyses, needs assessments, and preliminary cost-benefit analyses to align technology solutions with business initiatives.
• Partner with users to define and analyze problems and identify appropriate technical, application, or configuration solutions.
• Help develop, document, and manage requirements gathering, and provide detailed designs and business processes throughout the project life cycle, including change control.
• Review system test plans and test applications to support successful test cycles.
• Work with end users to select or create scenarios for testing implemented solutions against shared requirements.
• Serve as a functional and technical resource for the project team and establish project level-of-effort and duration estimates.
• Build architecture best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level