Junior Claims Adjuster - Physical Damage (NS)

CAA Club Group•Sherbrooke, NS

About The Position

The Junior Claims Adjuster, Physical Damage is responsible for handling of automobile, long haul trucking, motorcycle, and recreational vehicle physical damage claims from the Atlantic region. The claims are of varying low to moderate complexity and the successful candidate will have a dynamic personality and the ability to excel in a high performance environment. The Junior Claims Adjuster ensures claims are properly investigated, evaluated, and resolved in a timely manner.

Requirements

Completed post-secondary education or equivalent experience
CIP or working towards designation
Minimum of 1-3 years experience handling casualty claims or related experience
Active provincial licensing is required
Strong organizational, decision making and problem solving skills
Ability to understand insurance contracts in various jurisdictions
Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
Ability to cross-reference information with attention to detail
Strong general computer knowledge required
Excellent communication skills, both written and verbal

Nice To Haves

Fluent in English and French would be an asset

Responsibilities

Investigate, evaluate, negotiate personal/commercial lines claims of low to moderate complexity
Manage challenging coverage claims with tact and professionalism
Timely, accurate reserving in line with Corporate protocols and guidelines
Maintain control over expenses through pro-active handling techniques
Direct vendor partners as necessary
Obtain approval from Manager on claims above authority
Manage claims in litigation, participate in mediations, pre-trials and settlement conferences
Perform other tasks and duties as assigned by the Unit Manager