Junior Casino Host

Silver Sevens Hotel Casino•Las Vegas, NV

10d•Onsite

About The Position

The Casino Host enhances the growth of gaming revenues through the development of our customer base; making relationships with valued players and marketing our gaming product to potential new customers.

Requirements

All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
High school diploma or GED required.
Minimum one year experience in a host or marketing role in a similar local’s property.
Nevada Gaming Control Board registration, Alcohol Awareness Card and Clark County Health Card required.
Must be able to effectively communicate in English.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Microsoft Office skills required.

Nice To Haves

Bachelors’ Degree in Marketing or gaming-related field strongly preferred.
The ability to speak Spanish or other languages is strongly preferred.
Knowledge of Opera and Patron systems strongly preferred.

Responsibilities

Maintain close ties with targeted guests through personal contact by phone, email, and in person.
Greets guests in casino and participates in casino events and promotions.
Anticipates guests’ needs and quickly responds to casino employees with customer issues.
Effectively uses HostViz, telemarketing, mail, email and other marketing techniques to increase visitation patterns among target customers.
Uses sound judgment and comps in accordance with established comping procedures.
Handles all guests in situations in a calm, professional manner.
Analyze and evaluate slots and table games play to increase guests’ casino play.
Uses established casino systems and programs to sign up new players on the casino floor.
Understands the competitive environment and can promote and explain the benefit features of the A-Play club.
Understands how casinos make money and appreciates the impact of their own work on profits.
Maintains an open line of communication with Supervisors and Managers concerning all Guest Service related issues.
Cultivate good relations with other departments and employees to ensure guest satisfaction.
Other related duties as assigned.