Junior Case Manager, Housing

Bay Area Community Resources (BACR)•San Leandro, CA

26d

About The Position

Provide wrap-around case management services and stable housing services for families/transitional aged youth (TAY) between the ages of 18-24 who identify as being marginalized, at risk, system involved, violence involved, and/or in crisis as referred by the Dept of Violence Prevention for the City of Oakland. The Department of Violence Prevention applies a public health approach to violence prevention focused on community-led intervention strategies to realize sustained safety and stability of the families and communities most impacted by violence. Junior Case Manager will be responsible for case managing all who are referred as participants to BACR’s Housing Program in Alameda County. Caseload not to exceed 10 families.

Requirements

At least one year (1) of experience in housing navigation or case management
Working familiarity with trauma informed care and engaging with individuals that are violence involved or have experienced trauma related to violence in Alameda County
Must have excellent oral and written communication skills, familiar with Excel
Experience with immigration laws and policies and its impact on marginalized communities and how it affects housing
Experience working with undocumented and/or justice system impacted youth
Must be familiar with restorative justice, trauma informed care, and motivational interviewing
Ability to maintain confidentiality and demonstrate a high degree of integrity
Must have valid California Driver’s License and insured, registered and operational vehicle to use for work purposes
Must pass a criminal background check and TB test clearance
Availability to work in the evenings to meet with participants.

Nice To Haves

A commitment to and strong belief in BACR’s Mission, Philosophy, and Guiding Principles.
Ability to maintain goals and priorities in dealing with varying challenges
Ability to work under pressure and provide crisis intervention
Ability to be flexible in working with people and organizations of different viewpoints
Creativity, enthusiasm and a dedication to youth centered approach and housing security

Responsibilities

Conduct various assessments of families/ TAY to identify and address wraparound barriers, behaviors and corresponding characteristics that hinder stability and functionality
Provide compassionate and person-centered support to individuals or families facing housing instability. Coordinate with clients, Case Managers and Housing Specialists to understand client housing needs, preferences, and any barriers preventing them from securing stable housing.
Collaborate with Housing Navigator and social service agencies, housing providers, and community partners to streamline housing processes and enhance housing options for clients.
Generate thorough individual service plans consisting of supportive services, resources, referrals and linkage to promote stability and functionality
Coordinate with Finance and Manager to purchase supportive services, timely rent/deposits to landlords and complete monthly expense reports/ update trackers that correspond with rents/deposits made
Develop relationships and maintain communication with support services network, funders,, housing providers and families in efforts to case conference, strategize and better serve participants
Data Tracking and Reporting: Maintain accurate, organized landlord records and documentation on housing availability. Comply with all data reporting requirements as set by the organization.
Continued Education: Stay informed about changes in housing policies, regulations, and resources to provide clients with the most up-to-date information.
Meet with participants on a weekly to monthly basis depending on the need to formally monitor progress or regression of individual service plan and implement motivational techniques to keep them engaged and ensure successful placement post service period
Work with families in setting and reaching self identified financial, professional and personal long and short term goals to ensure housing security and increase odds of application acceptance
Represent BACR at funder partnership meetings and events
Attend regular staff meetings for case conferencing and/or programmatic discussions
Commitment to professional development by attending trainings and workshops to better serve participants
Other duties as assigned