Housing Case Manager

AIM Independent Living Center•City of Elmira, NY

2h•$19 - $21

About The Position

AIM is seeking a Housing Specialist to assist people with disabilities and members of the community. The hourly position reports to AIM’s Director of Housing. It involves conducting housing intake, providing information and referrals, monitoring tenants’ housing needs, coordinating tenant activities, and providing independent living advocacy and support, including housing-related community change. The Housing Specialist conducts outreach, determines eligibility for housing support, assesses housing needs, and develops housing support plans. The role also includes helping clients sign lease agreements and establish their households; assisting with financial support applications; explaining rights and responsibilities; addressing maintenance issues; connecting clients to community resources; and providing budget assistance and housing case management.

Requirements

Two years of experience as a service coordinator or case manager in an appropriate facility.
High school diploma or an associate degree in Human Services, Social Work, or an applicable field.
Valid driver’s license.
Commitment to quality programs, a reliable work ethic, and the ability to work with independent supervision.
Business acumen and strong job performance in support of the agency’s mission.
Experience advocating for and facilitating independent living services for people with disabilities and seniors.
Ability to work effectively with diverse groups of people.
Passion, idealism, integrity, a positive attitude, a mission-driven outlook, and self-direction.
Knowledge of Finger Lakes Region community resources for information and referrals.

Responsibilities

Conduct housing intake and outreach to clients.
Determine eligibility for housing support and evaluate clients’ housing needs.
Develop plans for housing support.
Help clients sign lease agreements and set up their households.
Assist clients with financial support applications.
Provide guidance on housing rights and responsibilities.
Help resolve maintenance issues.
Connect clients with community resources and provide information and referrals.
Monitor tenants’ housing needs.
Coordinate or organize activities for tenants.
Provide independent living advocacy and support, including housing-related community change.
Provide housing case management and budget assistance.