Junior Analyst, Business Process Reengineering (NYC Hybrid)

HarperCollins Publishers • New York, NY

2d • $65,000 - $75,000 • Hybrid

About The Position

HarperCollins Publishers is seeking a Junior Analyst to join its Strategy and Operations team, a corporate team supporting HarperCollins businesses worldwide. The role coordinates and assists with strategic initiatives across business process reengineering, innovation and technology, and ad hoc projects. It offers an opportunity to learn about the publishing industry on a strategic and global scale.

The Junior Analyst will analyze business processes and identify opportunities to use technology or process changes to address business needs. The role also supports IT project requests and business requirements, tracks performance and transformation progress, researches innovation trends and emerging technologies, and provides ad hoc analysis for senior leaders and business units. This position is based in New York City with a hybrid work arrangement.

Requirements

• Bachelor's degree in Business, Management, or a related field.
• Internship or college coursework in business process reengineering or process improvement.
• 1–2 years of work experience in business process reengineering or process improvement roles.
• Strong analytical and problem-solving skills, including the ability to assess complex situations and develop practical solutions.
• Proficiency in process mapping and modeling tools.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and work with all levels of management.
• Strong organization and attention to detail.
• Proficiency in advanced Excel, including model building and pivot tables, and working knowledge of or understanding of business intelligence platforms.
• Proficiency in MS PowerPoint.
• Ability to translate analytics and statistics into marketing-style presentations and documents.
• Ability to work in cross-functional teams and relate effectively to IT and business partners.

Nice To Haves

• Interest in publishing.
• Experience with toolsets such as Power Automate and Power BI.

Responsibilities

• Conduct employee interviews, analyze business processes, and identify innovative uses of technology or process changes to address business needs and improvement opportunities.
• Help draft IT project requests and business requirements so IT can develop business requirements documents and technical or system solutions.
• Deliver cost savings, process improvements, and system improvements.
• Track performance against identified opportunities and KPIs, including efficiencies and growth, in conjunction with Finance.
• Identify business reengineering initiatives across the media landscape, particularly those involving emerging technologies.
• Provide regular reporting on transformation progress.
• Research innovation trends and resulting core strategic imperatives for annual reviews.
• Participate in programs focused particularly on emerging technologies and automations.
• Monitor emerging technologies and provide regular updates.
• Participate in meetings with the business about innovation.
• Provide ad hoc analysis as identified by the global CEO, CDO, or individual business units.

Benefits

• Comprehensive and highly competitive benefits package, including physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits.
• Elective benefits that employees may select to fit their needs and personal situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level