Junior Analyst, Business Process Reengineering (NYC Hybrid)

HarperCollins Publishers • New York, NY

15h • Hybrid

About The Position

HarperCollins Publishers is seeking a Junior Analyst to join its Strategy and Operations team, a corporate team that supports HarperCollins businesses worldwide. The role coordinates and assists with strategic initiatives across business process reengineering, innovation and technology, and ad hoc projects. It offers an opportunity to learn about the publishing industry on a strategic and global scale.

The Junior Analyst will analyze business processes, identify opportunities for improvement through technology or process changes, and support the development and tracking of business initiatives. The role also researches innovation trends and emerging technologies, participates in related programs and business meetings, and provides ad hoc analysis for global leadership and business units. The position is based in New York City with a hybrid work arrangement.

Requirements

• Bachelor's degree in Business, Management, or a related field.
• Internship or college coursework in business process reengineering or process improvement.
• 1–2 years of work experience in business process reengineering or process improvement roles.
• Strong analytical and problem-solving skills, with the ability to assess complex situations and develop practical solutions.
• Proficiency in process mapping and modeling tools.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to work effectively with all levels of management.
• Strong organization and attention to detail.
• Proficiency in advanced Excel, including model building and pivot tables, and working knowledge of or understanding of business intelligence platforms.
• Proficiency in MS PowerPoint.
• Ability to translate analytics and statistics into marketing-style presentations and documents.
• Ability to work in cross-functional teams and relate to IT and business partners.

Nice To Haves

• Interest in publishing.
• Experience with toolsets such as Power Automate and Power BI.

Responsibilities

• Conduct employee interviews and analyze business processes to identify opportunities for technology use or process changes that address business needs and improve operations.
• Help draft IT project requests and business requirements so IT can develop business requirements documentation and technical or system solutions.
• Deliver cost savings, process improvements, and system improvements.
• Track performance against identified opportunities and KPIs, including efficiencies and growth, in conjunction with Finance.
• Identify innovative business reengineering initiatives across the media landscape, particularly those involving emerging technologies.
• Report regularly on transformation progress.
• Research innovation trends and resulting core strategic imperatives for annual reviews.
• Participate in programs focused particularly on emerging technologies and automation.
• Monitor emerging technologies and provide regular updates.
• Participate in business meetings about innovation.
• Provide ad hoc analysis as requested by the global CEO, CDO, or individual business units.

Benefits

• Comprehensive and highly competitive benefits package, including physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits.
• Elective benefits employees may select to fit their needs and personal situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level