Junior Business Analyst
About The Position
SiloSmashers is seeking a Junior Business Analyst to support a government customer with day-to-day business operations, software licensing, IT acquisition activities, and administrative coordination for enterprise technology programs. The role works alongside Government personnel and experienced team members to conduct market research, prepare and maintain documentation, compile reports, track service requests, and coordinate with internal stakeholders. It also supports software licensing and renewal activities, financial documentation, and customer support requests. This onsite role is suited to an early-career professional with foundational analytical skills, strong communication abilities, and an interest in federal IT operations and acquisition support.
Requirements
- An active Top Secret clearance is required.
- Bachelor's degree from an accredited college or university with a minimum of three (3) years of relevant experience.
- Demonstrated ability to present information effectively and respond to sensitive issues.
- Demonstrated analytical and problem-solving skills, including the ability to evaluate multiple options and recommend appropriate solutions.
- Physical attendance at the customer site is required.
Nice To Haves
- Foundational experience supporting business analysis, requirements documentation, and business process improvement activities.
- Experience providing customer service and coordinating with multiple stakeholders on acquisition-related matters.
- Demonstrated experience using financial systems to review, track, or support financial and funding-related activities.
- Experience conducting market research, gathering information, and evaluating potential vendors, products, or acquisition solutions.
- Demonstrated knowledge of federal acquisition resources, including NASA SEWP, Government-Wide Acquisition Contracts (GWACs), and SAM.gov.
- Experience supporting IT-related business functions, including portfolio reporting, business process analysis, cost analysis, service management, service delivery, vendor coordination, and IT strategy or investment analysis.
- Intermediate analytical and quantitative skills, including the ability to organize information, identify issues, evaluate multiple options, and recommend appropriate solutions.
- Ability to work collaboratively with Government personnel, technical teams, and other stakeholders while managing assigned responsibilities and deadlines.
- Strong written and verbal communication skills, attention to detail, and ability to follow established procedures.
Responsibilities
- Assist with gathering, reviewing, and documenting business and technical requirements.
- Conduct market research to support software acquisitions, licensing, and renewals.
- Assist with researching, preparing, and reviewing acquisition documentation, including Statements of Work (SOWs), Justifications and Approvals (J&As), Independent Government Cost Estimates (IGCEs), and related procurement materials.
- Assist with reviewing business processes and identifying opportunities for improvement.
- Assist with preparing and tracking funding requests and supporting financial documentation.
- Collect, organize, and compile data for software usage, licensing, and monthly program reports.
- Support basic cost analysis, IT portfolio tracking, and reporting activities.
- Coordinate with finance and program personnel to obtain information, approvals, and documentation.
- Assist with tracking enterprise software licenses, renewals, and related service requests.
- Monitor, update, and help resolve assigned tickets using Jira and other service management tools.
- Support software deployment activities and coordinate with technical teams to address customer requests.
- Maintain accurate records of licensing activities, service requests, and completed work.
- Communicate with Government personnel, vendors, and internal teams to gather information and provide status updates.
- Track action items, follow up on outstanding requests, and assist with meeting established deadlines.
- Prepare routine correspondence, meeting materials, reports, and other program documentation.
- Provide responsive customer service and assist with resolving routine operational issues.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
