Job Coach

The Minute Man Arc for Human Services•Concord, MA

11d•$21 - $23

About The Position

The Job Coach supports individuals with developmental and other disabilities in developing vocational skills, building independence, and achieving meaningful employment in the community. The role provides individualized, hands-on training and ongoing workplace support to help individuals strengthen existing skills, develop new abilities, and build positive relationships with community employers. The Job Coach works with individuals, employers, and program staff to promote successful employment experiences, community inclusion, and personal growth in a safe, supportive environment. The position is based in community employment settings and other program locations, with regular travel to employers, job sites, and program activities. Transportation of individuals is required as assigned. Compensation is $21.00–$23.00 per hour, depending on experience, education, and qualifications, plus a $2,000 hiring bonus.

Requirements

High school diploma or GED.
At least one year of experience working with individuals with disabilities.
Valid driver’s license, at least one year of driving experience, and an acceptable driving record.
Ability to obtain and maintain required certifications, including CPR, First Aid, Driver Safety, and other mandated training.
Strong communication and interpersonal skills, including the ability to build positive relationships with individuals, employers, and colleagues.
Patience, empathy, professionalism, and commitment to supporting individuals with disabilities.
Ability to work independently and communicate and collaborate effectively with program staff.
Strong organizational, time-management, and problem-solving skills, including the ability to manage multiple responsibilities and adapt to individual support needs.
Commitment to promoting independence, dignity, respect, and meaningful employment opportunities for individuals with disabilities.
Ability to travel regularly to community employers, job sites, and program activities and transport individuals as assigned.

Nice To Haves

Previous experience in human services, vocational training, supported employment, or a related field.

Responsibilities

Provide individualized job coaching, vocational training, and ongoing employment support to adults with developmental and other disabilities.
Help individuals develop workplace skills, including communication, time management, task completion, and appropriate workplace behaviors.
Support individuals in learning job responsibilities, strengthening skills, and increasing independence in employment settings.
Develop and maintain positive relationships with community employers to support employment and workplace inclusion.
Guide individuals through workplace expectations, professional relationships, and employment-related challenges.
Collaborate with program staff and employers to identify individual strengths, support needs, and vocational development opportunities.
Encourage self-advocacy, confidence, and independence in pursuit of employment goals.
Monitor progress and document vocational goals, employment activities, and support services accurately.
Communicate with program staff and appropriate team members about progress, workplace concerns, and support needs.
Promote community participation and meaningful activities that strengthen social and vocational skills.
Provide safe, reliable, and courteous transportation for individuals participating in employment and community activities.
Assist with transportation needs and follow established vehicle safety procedures.
Maintain accurate vehicle, transportation, and individual service records.
Participate in required training and maintain certifications in accordance with organizational and program standards.