Job Coach Float
About The Position
Job Coaches provide on-the-job coaching to participants in Goodwill’s Supported Employment program, helping individuals with developmental disabilities succeed in community-based work. Support may be provided in group or individual work settings. The role promotes participants’ job skills, wages, productivity, social integration, and career development, with the goal of helping them move into individual Competitive Integrated Employment (CIE) opportunities. The position combines direct coaching with administrative work. Approximately 60% of the scheduled workday is spent coaching participants directly, while the remaining 40% is devoted to related tasks such as reports, case notes, preparing OPMs and IHSPs, recording mileage, and communicating with supervisors and referring agencies. This is a float role that substitutes for individual and group job coaches and travels among worksites as needed. The hourly pay range is $22.00–$22.50.
Requirements
- Must pass all required criminal background checks.
- Must become First Aid and CPR certified.
- Must have a valid California driver’s license and current vehicle insurance.
- Must meet Goodwill’s insurance company requirements for driving on company time.
Nice To Haves
- Bachelor of Arts or Bachelor of Science degree preferred.
- At least one year of related experience preferred.
- Experience with the MS Office Suite.
- Strong email communication skills.
- Strong file management or case management skills.
- Ability to learn client tracking software.
- Use of a personal vehicle is preferred.
Responsibilities
- Provide job coaching and career development support to improve participants’ job skills, wages, and productivity, with the goal of helping them move into individual Competitive Integrated Employment opportunities.
- Promote social integration between participants and other employees in collaboration with customer supervisors and managers.
- Monitor participant activity to support productivity, quality learning, completion of program and work assignments, and quality outcomes.
- Learn the needs and limitations of assigned participants and identify areas for development.
- Provide personal and career counseling and behavioral intervention.
- Work alongside participants to train, model tasks, and support participant and employer needs.
- Teach work skills, or life skills where appropriate, using repetitive training methods at various job sites.
- Communicate with managers, supervisors, and employees to support positive outcomes and resolve participant performance problems or other issues.
- Meet regularly with participant supervisors to discuss progress and training concerns, and attend required staff meetings.
- Complete administrative duties, including monthly statistics, progress reports, program plan updates, and data entry in company database programs.
- Communicate with referring agencies, care providers, parents, and counselors about issues that may affect a participant’s employment.
- Immediately notify Job Coach II or III and/or the site manager of problems involving participants, referring agencies, or employers.
- Work with leads, supervisors, and site managers to prepare participants’ daily and weekly job duties.
- Perform direct coaching functions for approximately 60% of the scheduled workday and related administrative functions for the remaining 40%.
- Substitute for individual and group job coaches and rove to different worksites as needed.
- Assist with Supported Employment administrative needs and participant training when job coaching opportunities are unavailable.
- Provide direct and non-direct coaching services to individual placement and group participants, including assigned participant case management while providing these services.
- Perform other miscellaneous duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
