Job Coach Float

Goodwill Industries of San Diego County•San Diego, CA

24d

About The Position

Job Coaches provide on-the-job coaching to participants in Goodwill’s Supported Employment program, helping individuals with developmental disabilities succeed in community workplaces. Support may be provided in group or individual work settings. The role promotes participants’ job skills, career development, productivity, and social integration, with the goal of helping participants move into individual Competitive Integrated Employment (CIE) opportunities. The position includes direct coaching at work sites as well as administrative and case-management responsibilities. Approximately 60% of the scheduled workday is spent coaching participants directly, with the remaining 40% devoted to related administrative work. The role floats among worksites as needed and may substitute for individual or group job coaches. The hourly pay range is $22.00–$22.50.

Requirements

Pass all required criminal background checks.
Become First Aid and CPR certified.
Hold a valid California driver's license and current vehicle insurance.
Meet Goodwill's insurance-company requirements for driving on company time.
Have strong email communication skills.
Have strong file-management or case-management skills.
Be able to learn client-tracking software.
Hourly pay range: $22.00–$22.50.

Nice To Haves

BA or BS degree preferred.
Minimum of one year of related experience preferred.
MS Office Suite computer skills.
Drivers with their own vehicles preferred.

Responsibilities

Provide job coaching and career-development support to improve participants’ job skills, wages, and productivity, with the goal of moving them into individual Competitive Integrated Employment opportunities.
Promote and facilitate social integration between participants and other employees in collaboration with customer supervisors and managers.
Monitor participant activity to support productivity, quality learning, completion of program and work assignments, and quality outcomes.
Learn the needs and limitations of assigned participants and identify development opportunities.
Provide personal and career counseling and behavioral intervention for participants.
Work alongside participants to train, role-model, and support participant and employer needs.
Teach work skills and, where appropriate, life skills at various job sites using repetitive training methods.
Communicate with managers, supervisors, and employees to support positive outcomes and resolve participant performance problems or other issues.
Meet regularly with participant supervisors to discuss progress and training concerns.
Attend staff meetings as required.
Complete administrative duties, including monthly statistics, progress reports, program-plan updates, and data entry in company database programs.
Communicate with referring agencies, care providers, parents, and counselors about issues that may affect participant employment.
Immediately notify a Job Coach II or III and/or site manager of problems involving participants, referring agencies, or employers.
Work with leads, supervisors, and site managers to prepare participants’ daily or weekly job-duty schedules.
Perform direct coaching for approximately 60% of the scheduled workday and related administrative functions for the remaining 40%, including reports, case notes, OPM and IHSP preparation, mileage records, and communications with supervisors and referring agencies.
Substitute for individual and group job coaches as needed and required.
Travel among different worksites as needed.
Assist with Supported Employment administrative needs and participant training when job-coaching opportunities are unavailable.
Provide direct and non-direct coaching services to individual-placement and group participants and handle assigned participant case management while providing those services.
Perform other miscellaneous duties as assigned.