Job Coach - On-Call

Hope Services•Santa Cruz, CA

91d

About The Position

Hope Services is hiring on-call Job Coaches for its Community Employment Services program. The role provides individualized support to clients with developmental disabilities to assess and address personal and social barriers to success in community settings. The Job Coach may provide job-site training and intervention for clients placed in community employment, working with clients and employers to set training goals and support ongoing employment success. The role ensures services are consistent with Hope Services’ mission and values. The position has a variable schedule that may include days and evenings, and assignments may vary by location and hours to meet client needs and employer requests. Job Coaches work independently in the community and in a variety of settings. Pay is $22.53 per hour.

Requirements

High school diploma, GED, or equivalent.
One year of related experience.
Valid driver’s license and clear driving record.
Ability to understand and relate to individuals with disabilities, their families, the community, and Hope Services personnel.
Flexibility regarding work hours, location, assignment type, scheduling, and task priorities within the greater service region.
Ability to observe, evaluate, document, and communicate verbally and in writing.
Ability to accept supervision and work cooperatively with Employment Services staff, clients, and employers.
Ability to teach good work habits and social skills to individuals with developmental disabilities in varied settings.
Critical thinking, organizational, record-keeping, and independent judgment skills.
Basic computer knowledge.
Ability to perform duties associated with time-study development.
Knowledge of and commitment to the principles and concepts of normalization.
Ability to transport oneself and clients to multiple employer locations as needed.

Responsibilities

Provide evaluation, training, goal setting, follow-up, and other supports to help clients succeed and retain employment.
Liaise with employers, providing training, supports, and consultation on employment-related issues.
Monitor assigned clients, advocate for them, make referrals as needed, and assist with accommodations and ADA-related issues.
Follow employer policies and procedures while working at employer locations.
Represent the agency in the community and maintain professional relationships with family members, employers, and funding sources.
Complete required reports and documentation; maintain accurate case files; conduct annual and semi-annual meetings; and prepare individualized service plans.
Comply with agency and departmental safety and confidentiality standards.
Develop and implement instructional plans, provide social skills training, and deliver interventions as needed while working independently in the community.
Work in varied settings and assignments, adapting work hours and location to changing needs or employer requests.
Conduct task analyses and time studies for wage evaluations as required by the Department of Labor.
Act as a mandated abuse reporter.
Perform other duties as assigned to support program efficiency.