Job Coach (Baton Rouge, LA)

Goodwill Industries Of Southeastern Louisiana•Baton Rouge, LA

About The Position

The Job Coach-CBE works in the Career Development division and reports to the CBE Case Manager. The role supports program participants in securing and maintaining employment by reviewing their assessments and Individualized Program Plans (IPPs), developing community job-placement sites, assessing job fit and support needs, and providing training and follow-up at work sites. The Job Coach documents participant performance, communicates progress to appropriate parties, advocates for participants, and completes required paperwork. The position supervises program participants and may be full-time or part-time.

Requirements

High school diploma or equivalent required.
Experience working with individuals with disabilities.
Must pass a criminal background check.
Must clear a DMV check.
Must provide own transportation.
Must have a valid driver’s license and maintain current vehicle registration, liability insurance, and vehicle inspection.
Must interact cordially and productively with a variety of people.
Must be able to market Goodwill and explain its mission to the general public.
Must establish and maintain effective working relationships with and among personnel.
Must read, write, and communicate clearly in English.
Must maintain strict confidentiality of all information.
Must function in a hectic work environment with occasional periods of high stress.
Must be able to work long or extended hours, including nights and weekends.
Must tolerate frequent periods of high stress, heavy workload, and multiple priorities.
Must be ambulatory and able to see, hear, speak, and otherwise communicate effectively with participants, employees, and staff.
Must be able to stand, sit, walk, climb, balance, kneel, crouch, crawl, reach, and handle objects, and possess depth perception.

Nice To Haves

A degree in a social service field is preferred.

Responsibilities

Review each assigned participant’s assessment and Individualized Program Plan (IPP), and facilitate securing and maintaining employment.
Document participant performance and provide feedback to funding sources and other interested parties with a right to know.
Develop job-placement sites in the community.
Assess each participant’s potential to perform a job by conducting job analyses and task analyses and identifying job-site modification needs.
Develop an Individual Program Plan with the participant that identifies strengths and weaknesses, sets realistic, obtainable, quantifiable goals, and reviews progress consistently.
Provide on-the-job training support, identify natural supports in the workplace, and use behavioral training techniques.
Act as an intermediary and advocate for participants at work sites and work-related functions.
Provide ongoing feedback on participant progress to concerned parties through conversations, monthly reports, and chronological logs.
Implement a systematic method of instructional fading and provide ongoing follow-up services.
Complete required monthly paperwork accurately and on time.
Report assigned participants’ work schedules daily to the Job Coach supervisor.
Follow work-site rules and regulations concerning company policies, dress, parking, lunch, and breaks.
Assist with recruitment and placement of program participants.