Territory Manager - Baton Rouge, LA

BioTAB Healthcare•Baton Rouge, LA

About The Position

BioTAB Healthcare, LLC provides pneumatic compression devices and personalized service to support patients with lymphatic, wound, and circulatory disorders. The Territory Manager builds and maintains relationships with clinicians to sell pneumatic compression devices and expands the customer base within an assigned territory. The position requires understanding the patient process and revenue cycle across insurance payers, including CMS qualification criteria, private-payer copays and deductibles, and required documentation. The Territory Manager also oversees Associate Territory Managers and Patient Educators who serve patients and healthcare professionals. The role provides clinical support to accounts during patient evaluations, develops product expertise, presents clinical evidence, and stays current on industry trends, compliance requirements, and new products. It develops and carries out sales strategies, pursues new business, drives regional sales, trains and manages team members, collaborates across departments, participates in headquarters calls with the Patient Processing team, and completes sales reporting, forecasting, and expense management. The Territory Manager builds referral relationships and educates healthcare professionals and patients through demonstrations and training. The position ensures compliance with healthcare regulations, financial standards, and internal policies, including CMS and OFCCP guidelines for patient intake, data management, quality systems, documentation, and training. People-management duties include hiring, training, performance management, absence and metrics dissemination, and product knowledge. The role requires frequent travel within the assigned territory to patients’ homes and healthcare facilities, with long hours spent in vehicles, as well as specified physical capabilities and compliance with patient privacy rules.

Requirements

Bachelor's degree or equivalent experience.
Proven track record of success in outside sales, particularly in healthcare or medical device sales.
Strong communication, negotiation, and interpersonal skills.
Ability to build strong relationships with clients and healthcare professionals.
Proficiency in SalesForce, MS Office, and Apple products.
Ability to lift 40 pounds from the floor to waist level.
Ability to kneel, stoop, climb stairs, and reach with hands and arms.
Ability to travel frequently within the assigned territory to patients’ homes and healthcare facilities, with long hours spent in vehicles.
Valid driver’s license, automobile insurance, and clean driving record.
Must pass an extensive background check.
Ability to obtain required immunizations and records to gain access to facilities in the assigned territory.
Strict adherence to HIPAA, Medicare Fraud, Waste, and Abuse, and privacy regulations in patient interactions.

Responsibilities

Provide clinical support to accounts during the evaluation process.
Develop and maintain expertise in company products and present clinical evidence related to them.
Stay updated on industry trends, compliance requirements, and new products.
Develop and implement sales strategies to meet or exceed sales targets and quotas.
Identify and pursue new business opportunities, including prospecting and acquiring new clients through cold calling, networking, and other sales techniques.
Drive regional sales and train and manage Associate Territory Managers and Patient Educators.
Collaborate with departments and offices to help meet sales goals.
Participate in headquarters calls with the Patient Processing team.
Complete call reports, sales reports, forecasts, and other administrative duties.
Manage expenses within territory budgets.
Build and maintain relationships with healthcare providers and other referral sources.
Educate healthcare professionals and patients about company products and services through demonstrations and training.
Ensure compliance with applicable healthcare regulations, financial standards, and internal policies, including CMS and OFCCP guidelines.
Manage people, including hiring, training, performance management, absence and metrics dissemination, and product knowledge.
Manage a high volume of referrals and ensure timely processing of information.
Follow HIPAA, Medicare Fraud, Waste, and Abuse, and privacy regulations in patient interactions.