Job Coach

Chimes • Baltimore, MD

25d • $65,000 - $70,000 • Onsite

About The Position

Chimes, a mission-driven nonprofit supporting individuals with disabilities in meaningful employment and daily work activities, is seeking a compassionate, detail-oriented Job Coach / Employment Support Specialist. The role provides individualized coaching, skill development, and ongoing support to employees with disabilities, helping them perform their job duties successfully and reach personal employment goals. The Job Coach partners with employees, supervisors, families, managers, and other stakeholders, while supporting program quality and compliance through accurate disability documentation, eligibility evaluations, and adherence to applicable regulations.

The position involves frequent travel to worksites, including locations in and outside Maryland, and supporting employees working various shifts, including overnight. The role is based in Baltimore, Maryland.

Requirements

• Strong commitment to disability inclusion, respect, and person-centered services.
• Compassion, patience, and professionalism when supporting individuals with diverse needs.
• Ability to work independently while collaborating effectively with a team.
• Strong communication, organization, and problem-solving skills.
• Comfort with administrative and documentation tasks.
• Ability to travel frequently to work sites, both in-state and out-of-state.
• Ability to walk, stand, and navigate varied work environments.
• Ability to lift, carry, or move up to 25 lbs. as needed.
• Ability to work with employees on various shifts, including overnight.

Nice To Haves

• Bilingual Spanish-speaking ability.
• Sign language interpreting experience.

Responsibilities

• Provide one-on-one, strengths-based job coaching and skills training.
• Help individuals learn job tasks, establish workplace routines, and increase independence.
• Observe work performance and recommend strategies, accommodations, or training.
• Meet regularly with employees and supervisors to review goals, progress, and supports.
• Assist individuals interested in advancement, additional training, or job changes.
• Conduct regular worksite visits for coaching, support, and follow-up.
• Collaborate with project managers and supervisors to promote successful outcomes.
• Represent the agency with community and contract-site partners.
• Guide supervisors on working effectively with employees with disabilities.
• Help resolve workplace challenges through coaching, training, and problem-solving.
• Communicate with individuals, families, supervisors, and internal team members about goals and supports.
• Educate individuals and families about employment supports and available resources.
• Contact healthcare providers or other professionals to clarify documentation when needed.
• Train worksites on documentation requirements and support practices.
• Maintain working knowledge of government regulations on employment of people with disabilities and applicable AbilityOne regulations.
• Participate in meetings, trainings, and special projects as assigned.
• Build positive working relationships with coworkers, customers, and partners.
• Support program quality and compliance through accurate disability documentation and eligibility evaluations.

Benefits

• Medical plan starting at $13.80 per month; $6.90 per pay for the Minimum Value Health Plan.
• Employer-paid life insurance and AD&D.
• Employer-provided long-term disability coverage.
• 403(b) retirement plan with employer match.
• 10 paid holidays and generous PTO.
• Tickets at Work.
• Employee referral bonuses and recognition programs.
• Clear pathways for growth and advancement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed