Job Coach

Pillar Health Group•West Linn, OR

52d•$0 - $21•Onsite

About The Position

At Trellis LLC, Job Coaches provide one-on-one, individualized support to help people succeed in their jobs. This role is hands-on, working directly at client job sites to teach skills, build confidence, and support long-term employment success.

Requirements

Independent, reliable, and able to manage a schedule with minimal supervision
Patient and understanding of individuals with disabilities
Strong written and verbal communication skills
Organized with the ability to maintain accurate records and documentation
Team-oriented with strong interpersonal skills
Solution based problem solvers who enjoy working with people with diverse backgrounds and experiences
Experience with adults who experience barriers to employment, specifically I/DD; OR a bachelor’s degree in rehabilitation counseling or special education; OR 1+ year of human services-related experience
Established work history (1+ year), preferably in retail, food service, or customer-facing roles
Valid driver’s license, reliable insured vehicle, and ability to travel throughout the Portland Metro Area
Ability to pass ODHS background check
Willingness to work evenings and weekends as needed
Ability to move throughout job sites
Ability to sit and/or stand for extended periods
Ability to use a computer and office equipment
Ability to drive between worksites throughout the day

Nice To Haves

Coursework in communication-related fields
Knowledge of supported employment practices
Experience in public relations or technical writing
CPR/First Aid Certification (or ability to obtain)
Experience as a Job Coach
Experience with Google Workspace (Docs, Sheets, Drive)

Responsibilities

Provide one-on-one support tailored to each client’s needs at their worksite and community
Help clients learn job duties and perform tasks successfully on-site
Assist with workplace systems (pay stubs, scheduling, time-off requests)
Attend orientations and support onboarding
Help manage and coordinate client work schedules
Ensure client stability by proactively providing support as needed
Communicate with employers, managers, and team members timely and proactively
Advocate for accommodations and support client success
Check in with employers to gather feedback and ensure job retention
Maintain professional and proactive communication
Complete organized, accurate daily progress notes for each client you support daily
Maintain client records in the online database
Respond to emails promptly and communicate effectively with the team
Provide tools to help clients learn and retain skills (checklists, visuals, etc.)
Complete required annual training (12+ hours)
Provide suggestions to improve client performance
Facilitate successful new employment onboarding for client job placements
Perform additional duties as assigned