Job Coach - Oshkosh

Clarity Care•Oshkosh, WI

3d•Onsite

About The Position

Clarity Care is hiring a Job Coach for Community Employment Services in Oshkosh, Wisconsin. The Job Coach provides individualized, hands-on coaching to Members at community employment sites, helping them learn job responsibilities, strengthen workplace skills, build confidence, and develop independence. The role includes demonstrating tasks, offering encouragement, and supporting progress toward each Member’s employment goals. The Job Coach helps Members develop problem-solving, communication, and decision-making skills; navigate workplace challenges; and build positive working relationships. The coach adapts training to Members’ strengths, needs, learning styles, and abilities, monitors and documents progress, and communicates relevant updates while collaborating with Members and employment partners. The position also supports Member rights, dignity, and personal choices; follows individual service plans, organizational policies, and applicable regulations; uses appropriate prevention and de-escalation techniques; and maintains a positive, professional presence in community workplaces. Clarity Care offers full-time and part-time opportunities, paid training, paid travel time, and mileage reimbursement.

Requirements

At least 18 years of age.
High school diploma, equivalent education, and/or relevant work or life experience.
Experience supporting individuals with physical or mental disabilities.
Strong communication, listening, and relationship-building skills.
A positive, supportive attitude and ability to motivate others.
Patience, flexibility, and creative problem-solving abilities.
Ability to work independently in community employment settings.
Commitment to dignity, inclusion, and person-centered support.
Willingness to work a flexible schedule based on Member and employer needs.
Knowledge of appropriate crisis prevention and de-escalation techniques.
Valid Wisconsin driver’s license, proof of auto insurance, and ability to meet agency driving standards.
Ability to successfully complete required caregiver background checks.
Reliable phone with voicemail and access to email.

Nice To Haves

Experience working with individuals with severe and persistent mental illness.

Responsibilities

Provide individualized, hands-on coaching at community employment sites.
Help Members learn job responsibilities, strengthen workplace skills, and build independence.
Demonstrate tasks, encourage Members, and celebrate progress toward employment goals.
Support Members in developing problem-solving, communication, and decision-making skills.
Help Members navigate workplace challenges and build positive working relationships.
Encourage self-direction, personal growth, and greater independence on the job.
Understand each Member’s strengths, needs, and employment objectives.
Adapt coaching and training to individual learning styles and abilities.
Monitor progress, document observations, and communicate relevant updates.
Work collaboratively with Members and employment partners to support successful outcomes.
Respect Member rights, dignity, and personal choices.
Follow individualized service plans, organizational policies, and applicable regulations.
Recognize challenging situations and use appropriate prevention and de-escalation techniques.
Maintain a positive, professional presence in community workplaces.