Job Coach

Caminar•Chico, CA

12d

About The Position

The Job Coach analyzes job tasks for clients in the Jobs Plus program, provides on-the-job training, and assesses barriers that may prevent clients from obtaining competitive employment. The role maintains productive relationships with employers and clients to support successful employment for people with disabilities and uphold the agency’s reputation for providing quality employees. The position works under the supervision of the Program Director and reports to the Job Developer. It has a flexible schedule with irregular hours, Monday through Saturday between 8:00 a.m. and 6:00 p.m. Caminar is a behavioral health organization serving youth and adults in Northern California and the San Francisco Bay Area. Its mission is to build strength and stability through comprehensive mental health and substance use treatment and wrap-around services delivered through evidence-based, whole-person care. The organization welcomes people of all races, ethnicities, countries of origin, faiths, abilities, sexual orientations, and gender identities.

Requirements

High school diploma or GED.
Computer skills in a Microsoft Windows environment, including email and Internet navigation.
Ability to maintain confidentiality, demonstrate professionalism, and represent the organization positively.
Acceptable maturity, judgment, boundaries, and emotional stability.
Problem-solving skills, including timely identification and resolution of problems and skillful gathering and analysis of information.
Customer-service skills, including responding promptly to needs, managing difficult situations, and soliciting feedback to improve service.
Clear oral and written communication skills, including group presentations, conducting meetings, and preparing professional progress notes and other formal communications.
Commitment to quality, accuracy, and thoroughness.
Planning and organizational skills, including prioritization, efficient time use, and development of realistic action plans.
Adaptability to changing work conditions, competing demands, delays, and unexpected events.
Dependability, punctuality, ability to follow instructions and management direction, and willingness to solicit feedback.
Ability to promote and observe safety and security procedures and use equipment and materials properly.
Ability to work independently on special projects as a dynamic self-starter.
Ability to push or pull objects up to 50 pounds occasionally and lift or carry objects up to 25 pounds occasionally.
Ability to perform moderately difficult manipulative tasks such as typing and writing frequently, and to walk, stand, and sit for extended periods.
Ability to read documents, written reports, and plans frequently; distinguish normal sounds amid some background noise; and speak and understand English clearly.
Ability to concentrate on moderately detailed tasks despite constant interruptions, attend to a task for 20–45 minutes, understand and relate to several specific ideas at a time, and remember multiple tasks or assignments over several days.
Ability to meet and receive criminal-records clearance as required by Title XXII, other licensing regulations, and Caminar practices.
If driving is required: valid California driver’s license, reliable personal vehicle, current personal auto insurance, and an MVR sufficient to obtain and maintain insurability under agency auto liability policies.
Ability to pass post-offer, pre-employment medical and drug tests as required by State Community Care Licensing regulations and/or agency policies.

Nice To Haves

Bachelor’s degree in psychology or a related field.
At least one year of direct service provision to people with disabilities, preferably in a social rehabilitation or vocational setting.
Experience with Human Service Information Systems.
First Aid and CPR certification, or ability to obtain and maintain it if required.
Personal cell phone with reliable service and a data plan for business use, if applicable.

Responsibilities

Supervise consumers with mental and/or developmental disabilities and observe and assess their work skills against job requirements and employer standards.
Identify clients’ learning needs and make appropriate recommendations.
Evaluate and document clients’ job performance and provide constructive feedback as needed.
Write an exit report based on assessments and meet with the consumer and Department of Rehabilitation counselor to review it.
Ensure consumers’ safety in the community by following employer safety practices and negotiating work-site accommodations when needed.
Drive a personal or agency vehicle to job sites and other venues as required; document and report mileage and comply with agency vehicle policy.
Report suspected client abuse and complete incident reports promptly.
Model productive work skills and professional behavior for clients.
Provide support services to clients, their families, employers, and care providers as necessary.
Promote Jobs Plus services.
Build respectful, caring, tolerant, ethical, and empowering relationships with individuals served.
Maintain productive relationships with system providers, participate in program-related meetings as assigned, and foster relationships with the Department of Rehabilitation as necessary.
Develop productive relationships with community employers and encourage them to employ people with disabilities.
Comply with state Department of Rehabilitation regulations, CARF standards, and agency policies and procedures.
Maintain, store, and protect the confidentiality of client records.
Attend training as assigned and relieve other Job Coaches as assigned.
Help maintain a safe, healthy, and clean work environment in accordance with applicable laws, industry standards, and the agency Health & Safety Program.
Submit accurate time sheets and absence reports promptly.
Promote social rehabilitation within the agency and to the general public.
Support a cooperative, harmonious, teamwork-oriented workplace and promote dignity and respect consistent with the organization’s mission and policies.
Perform other related duties and special projects as assigned.