Job Coach

The Minute Man Arc for Human Services Inc•Concord, MA

12d•$21 - $23

About The Position

The Job Coach supports adults with developmental and other disabilities in developing vocational skills, building independence, and pursuing meaningful employment in the community. The role provides individualized, hands-on training and ongoing workplace support to help individuals strengthen existing skills, develop new abilities, and build positive relationships with community employers. The Job Coach collaborates with individuals, employers, and program staff to support successful employment, community inclusion, and personal growth while maintaining a safe and supportive environment. The position works in community-based employment settings and other program locations. It requires regular travel to employers, job sites, and program activities, including transporting individuals as assigned.

Requirements

High school diploma or GED.
At least one year of experience working with individuals with disabilities.
Valid driver's license, at least one year of driving experience, and an acceptable driving record.
Ability to obtain and maintain required certifications, including CPR, First Aid, Driver Safety, and other mandated training.
Strong communication and interpersonal skills, including the ability to build positive relationships with individuals, employers, and colleagues.
Patience, empathy, professionalism, and commitment to supporting individuals with disabilities.
Ability to work independently while communicating and collaborating effectively with program staff.
Strong organizational, time-management, and problem-solving skills, including the ability to manage multiple responsibilities and adapt to individual support needs.
Commitment to promoting independence, dignity, respect, and meaningful employment opportunities for individuals with disabilities.

Nice To Haves

Previous experience in human services, vocational training, supported employment, or a related field.

Responsibilities

Provide individualized job coaching, vocational training, and ongoing employment support to adults with developmental and other disabilities.
Help individuals develop workplace skills, including communication, time management, task completion, and appropriate workplace behaviors.
Support individuals in learning job responsibilities, strengthening skills, and increasing independence in employment settings.
Develop and maintain positive working relationships with community employers to support employment and workplace inclusion.
Guide individuals as they navigate workplace expectations, professional relationships, and employment-related challenges.
Collaborate with program staff and employers to identify individual strengths, support needs, and vocational development opportunities.
Encourage self-advocacy, confidence, and independence in pursuit of individuals’ employment goals.
Monitor progress and document vocational goals, employment activities, and support services accurately.
Communicate with program staff and appropriate team members about individual progress, workplace concerns, and support needs.
Promote community participation and meaningful activities that strengthen social and vocational skills.
Provide safe, reliable, and courteous transportation to individuals participating in employment and community-based activities.
Assist with transportation needs and follow established vehicle safety procedures.
Maintain accurate vehicle, transportation, and individual service records in accordance with organizational requirements.
Participate in required training and maintain certifications required by organizational and program standards.