Job Coach

Goodwill NYNJ•Newark, NJ

11d•$20•Onsite

About The Position

The Job Coach I provides direct vocational support services to individuals with disabilities participating in Time-Limited Job Coaching (TLJC) and Long-Term Follow-Along (LTFA) services. The role assists participants in obtaining, learning, maintaining, and advancing in competitive integrated employment while ensuring compliance with agency, funding source, and regulatory requirements. The position maintains a minimum level of direct participant engagement, completes required documentation within established timeframes, coordinates with employers and funding agencies, and ensures participants receive appropriate support services to achieve successful employment outcomes. Work is community-based and site-based, with frequent travel throughout Northern New Jersey. Worksites and community environments vary according to participant and employer needs. Schedules may include evenings, periodic weekends, community events, and coverage assignments as needed.

Requirements

Bachelor's degree in Human Services, Psychology, Rehabilitation Counseling, Social Work, Special Education, or a related field; or an associate degree in a related field plus at least two years of experience working with individuals with disabilities, vocational rehabilitation, workforce development, supported employment, or human services.
Experience building and maintaining partnerships with employers, community organizations, and referral sources.
Strong time management, communication, organizational, and problem-solving skills.
Proficiency in Microsoft Office Suite and electronic case management systems.
Valid driver's license, reliable transportation, and ability to travel throughout the service area.
Ability to stand, walk, travel between sites, and occasionally lift up to 30 pounds.

Nice To Haves

Bilingual proficiency in English/Spanish or another community language.
American Sign Language (ASL) proficiency.
Experience working with individuals with intellectual/developmental disabilities, autism spectrum disorders, mental health conditions, or other barriers to employment.
Knowledge of Supported Employment (SEMP), DVRS, DDD, and Long-Term Follow-Along (LTFA) services.
Ability to work independently in community-based settings and travel throughout the service area.

Responsibilities

Maintain a minimum of 25–30 hours of direct participant engagement weekly.
Provide on-site and community-based job coaching, training, and support services.
Help participants learn job duties, workplace expectations, and employment-related skills.
Conduct employer visits and maintain professional relationships with employers.
Support participants in achieving maximum independence and successful job retention.
Facilitate natural supports and fading strategies when appropriate.
Ensure TLJC participants receive intensive services during the first 90 days of employment.
Provide and document a minimum of 10 hours of Intensive Job Coaching per month for each active voucher during the intensive service phase.
Monitor participant progress and communicate concerns to supervisors and funding agencies.
Participate in service team meetings, employment planning discussions, case conferences, and meetings with counselors, employers, families, and support teams as needed.
Complete Individual Service Plans within two weeks of participant intake, as well as semi-annual and annual reviews.
Maintain accurate and timely documentation in Foothold and other required systems, including daily progress notes and monthly summaries.
Keep participant records current, accurate, and audit-ready, and upload required supporting documentation.
Communicate monthly with DVRS counselors about participant progress, including sending at least one update email per active participant and uploading correspondence and updates into Foothold.
Ensure compliance with DVRS, DDD, SEMP, TLJC, and LTFA program requirements.
Obtain and upload monthly paystubs for job coaching and supported employment participants; verify wages, hours worked, and employment status; maintain employment verification records; and follow up promptly on missing documentation.
Monitor progress toward employment goals, identify barriers to job retention, and develop intervention strategies.
Maintain compliance with agency productivity standards and funding-source requirements.
Participate in supervision, staff meetings, required trainings, community events, networking opportunities, and other activities that support program growth and mission impact.
Perform other duties as assigned to support participants, staff, and the organization.