Janitorial Supervisor- 2nd Shift

Flagship Facility Services • Pensacola, FL

1d

About The Position

The Janitorial Supervisor ensures that janitorial staff clean and maintain the client’s premises to the standards set by FlagShip Holding Company. The role includes supervising staff, helping coordinate work coverage, evaluating performance, inspecting assigned areas, and providing hands-on cleaning support as needed. The supervisor addresses customer concerns, identifies and resolves problems, reports issues to operations leadership, and supports continuous quality improvement. The position also tracks supplies, equipment use and repairs, provides job-specific training, and helps ensure work complies with company, customer, and OSHA standards. The role is paid $19.00 per hour.

Requirements

• High school diploma or GED.
• Three to five years of related experience and/or training, or an equivalent combination of education and experience; janitorial or facilities experience is preferred.
• Clean DMV record.
• Pass criminal background screening.
• Ability to multitask in a fast-paced environment with changing priorities and high customer demand.
• Knowledge of proper use of equipment, materials, and supplies used in maintenance work.
• Excellent internal and external customer service skills.
• Professional appearance and demeanor.
• Ability to lead and motivate others.
• Ability to work individually and as part of a team, relate to people at all organizational levels, and communicate effectively.
• Microsoft Office skills, including Excel and Word, plus Gmail, Google Docs, and Google Calendar.
• Excellent written and verbal communication skills.
• Authorized to work in the U.S.
• Meet the physical demands of the job, including occasional standing, walking, sitting, handling objects or tools, reaching, climbing stairs, balancing, stooping, kneeling, crouching, talking, and hearing; frequent lifting of at least 40 pounds of office and facilities equipment.
• Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

• Bilingual English/Spanish skills.
• Janitorial or facilities experience.

Responsibilities

• Supervise employees and help delegate the operations schedule to ensure proper work-area coverage.
• Evaluate personnel performance and inspect assigned areas; provide hands-on support and perform cleaning tasks when necessary, including dust mopping, sweeping, stripping and refinishing, carpet scrubbing, restroom servicing, and window washing.
• Identify and resolve problems and make appropriate recommendations to management, staff, and customer contacts to support continuous quality improvement and exceed customer expectations.
• Report issues, concerns, or discrepancies to the Operations Manager or Operations Coordinator.
• Address customer concerns and inquiries, and report new or changing job/work orders.
• Track and evaluate purchasing activities, supply and equipment usage, and repairs; ensure appropriate labeling, dilution, and storage in accordance with company, customer, and OSHA standards.
• Provide on-the-job training for staff and employees on job-specific tasks.
• Participate in company and customer training and support effective communication and distribution of information to supervisors, customers, and employees.
• Carry out management responsibilities in accordance with company policies, customer rules and regulations, and applicable laws when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED