Janitorial Supervisor- 2nd Shift

Flagship Facility Services, Inc. • Pensacola, FL

2d

About The Position

The Janitorial Supervisor ensures that janitorial staff clean and maintain the client’s premises to standards set by FlagShip Holding Company. The role supervises staff, delegates work schedules, inspects assigned areas, and provides hands-on cleaning support when needed. The supervisor addresses customer inquiries and concerns, reports operational issues, supports continuous quality improvement, tracks supplies and equipment, and trains staff. The position pays $19.00 per hour and is for the 2nd shift.

Requirements

• High school diploma or GED.
• Three to five years of related experience and/or training, or an equivalent combination of education and experience; preferably in janitorial or facilities work.
• Clean DMV record.
• Pass criminal background screening.
• Authorized to work in the U.S.
• Ability to multitask in a fast-paced environment with changing priorities and high customer demand.
• Knowledge of the proper use of equipment, materials, and supplies used in maintenance work.
• Excellent internal and external customer service skills.
• Professional appearance and demeanor.
• Ability to lead and motivate others.
• Ability to work independently and as part of a team, relate to people at all organizational levels, and communicate effectively.
• Microsoft Office skills, including Excel and Word, and familiarity with Gmail, Google Docs, and Google Calendar.
• Excellent written and verbal communication skills.
• Ability to meet the physical demands of the job, including occasional standing, walking, sitting, handling objects, tools or controls, reaching, climbing stairs, balancing, stooping, kneeling, crouching, talking, and hearing; frequent lifting of at least 40 pounds of office and facilities equipment.
• Vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.

Nice To Haves

• Bilingual English/Spanish skills.

Responsibilities

• Supervise employees and help delegate the operations schedule to ensure proper work area coverage.
• Evaluate personnel performance and inspect assigned areas; provide hands-on support and perform janitorial tasks when necessary, including dust mopping, sweeping, stripping and refinishing, carpet scrubbing, restroom servicing, and window washing.
• Identify and resolve problems and make appropriate recommendations to management, staff, and customer contacts to support continuous quality improvement and exceed customer expectations.
• Report issues, concerns, or discrepancies to the Operations Manager or Operations Coordinator.
• Address customer concerns and inquiries and report new or changing job and work orders.
• Track and evaluate purchasing activities, supply and equipment usage, and repairs; ensure labeling, dilution, and storage meet company, customer, and OSHA standards.
• Provide on-the-job training to staff and employees on job-specific tasks.
• Participate in company and customer training and support effective communication and distribution of information to supervisors, customers, and employees.
• Carry out management responsibilities in accordance with company policies, customer rules and regulations, and applicable laws when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED