Janitorial Supervisor- 2nd Shift

Cushman & Wakefield•Hartford, CT

About The Position

The Janitorial Supervisor oversees daily janitorial operations across assigned buildings or projects, ensuring services are performed safely, efficiently, and in accordance with contractual and company standards. The role directly supervises janitorial staff, supports account management, and maintains client relationships. It is a hands-on, site-level leadership position. The position reports to the Senior Operations Manager and works under the direction of the Account Manager or Account Director. The schedule is Monday through Friday, 4:30 PM to 12:30 AM.

Requirements

High school diploma or equivalent.
One to three years of supervisory experience in janitorial or facility services.
Working knowledge of cleaning methods, procedures, equipment, and safety standards.
Ability to manage schedules, inventory, payroll, and multiple priorities in a fast-paced environment.
Strong verbal and written communication skills and ability to interact effectively with employees, management, and clients.
Fluency in English and Spanish is listed as preferred/required in the posting.
Motivated, proactive, and solution-oriented leadership style.
Ability to stand, walk, bend, and lift as required for operational support.
Background check required.
Commitment to safety, quality, and customer service.

Responsibilities

Direct, coordinate, and supervise janitorial personnel across assigned shifts and buildings.
Supervise daily operations to ensure services meet contractual requirements and customer specifications.
Assist with managing project activities and oversee assigned janitorial crews.
Coordinate staffing, work schedules, and assignments; prepare and submit weekly payroll time sheets.
Establish and maintain work performance and quality standards.
Conduct routine site inspections, quality assurance checks, and facility audits.
Manage inventory, materials, and equipment usage, including key control procedures.
Address and resolve on-site service delivery issues, employee concerns, and customer inquiries.
Support seasonal snow removal services as required.
Lead new employee orientation and onboarding; provide ongoing training, coaching, and development.
Participate in safety programs, safety committees, and required management or technical training.
Oversee conference room setups and assist with internal moves or special projects as needed.
Maintain effective, professional client relationships through regular communication.
Perform employee evaluations, troubleshooting, and corrective actions as needed.
Perform additional duties as assigned to support site and account objectives.