Janitorial Supervisor- 2nd Shift

Cushman & Wakefield•Hartford, CT
•$22 - $26

About The Position

The Janitorial Supervisor oversees daily janitorial operations across assigned buildings or projects, ensuring services are delivered safely, efficiently, and in accordance with contractual and company standards. The position directly supervises janitorial staff, supports account management activities, and maintains strong client relationships. It is a hands-on leadership role and a key site-level representative of C&W Services. The Janitorial Supervisor reports to the Senior Operations Manager and works under the direction of the Account Manager or Account Director. The schedule is Monday through Friday, 4:30 PM to 12:30 AM.

Requirements

  • High school diploma or equivalent.
  • One to three years of supervisory experience in janitorial or facility services.
  • Working knowledge of cleaning methods, procedures, equipment, and safety standards.
  • Ability to manage schedules, inventory, payroll, and multiple priorities in a fast-paced environment.
  • Strong verbal and written communication skills, with the ability to interact effectively with employees, management, and clients.
  • Ability to stand, walk, bend, and lift as required for operational support.
  • Background check required.
  • Commitment to safety, quality, and customer service.

Nice To Haves

  • Fluency in English and Spanish is preferred/required.
  • Motivated, proactive, and solution-oriented leadership style.

Responsibilities

  • Provide overall direction, coordination, and supervision of janitorial personnel across assigned shifts and buildings.
  • Supervise daily operations to ensure services are performed as contracted and meet or exceed customer specifications.
  • Assist in managing project activities and oversee assigned janitorial crews.
  • Coordinate staffing, work schedules, and assignments; prepare and submit weekly payroll time sheets.
  • Establish and maintain work performance and quality standards.
  • Conduct routine site inspections, quality assurance checks, and facility audits.
  • Manage inventory, materials, and equipment usage, including key control procedures.
  • Address and resolve on-site service delivery issues, employee concerns, and customer inquiries.
  • Support snow removal services as required (seasonal).
  • Lead orientation and onboarding of new employees; provide ongoing training, coaching, and development.
  • Participate in safety programs, safety committees, and required management or technical training.
  • Oversee conference room setups and assist with internal moves or special projects as needed.
  • Maintain effective and professional client relationships through regular communication.
  • Perform employee evaluations, troubleshooting, and corrective actions as needed.
  • Perform additional duties as assigned to support site and account objectives.

Benefits

  • Eligible employees may enroll in health, vision, and dental insurance.
  • Flexible spending accounts and health savings accounts are generally available to eligible employees.
  • Retirement savings plans are generally available to eligible employees.
  • Life and disability insurance programs are generally available to eligible employees.
  • Paid and unpaid time away from work.
  • Competitive pay.
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