Janitorial Supervisor DUNKIRK -Hours may vary each week

Blue Chip Pros•Dunkirk, NY

About The Position

Blue Chip Pros is a commercial cleaning business that provides customized cleaning services to facilities including offices, banks, schools, industrial and medical facilities, and department stores. The Janitorial Supervisor leads, oversees, and reviews the daily work of cleaning staff assigned to buildings or facilities, ensuring that they are clean, orderly, and attractive. The role also involves technical cleaning tasks and maintaining customer service, safety, and quality standards.

Requirements

Knowledge of commercial cleaning program operations, services, and activities.
Knowledge of safe work practices.
Knowledge of methods, procedures, materials, and equipment used in commercial cleaning.
Knowledge of using toxic and non-toxic chemicals in accordance with MSDS sheets.
Ability to supervise, organize, and review the work of lower-level staff.
Ability to operate powered and non-powered janitorial equipment.
Ability to make minor repairs to commercial cleaning equipment.
Ability to distinguish hazardous chemicals.
Ability to communicate clearly and concisely, orally and in writing.
Ability to establish and maintain effective working relationships with clients, customers, the general public, and others encountered in the course of work.
Ability to make sound decisions and interact and communicate effectively with others.
Ability to maintain the physical condition needed to perform assigned duties, including walking, standing, or sitting for extended periods; operating powered and non-powered equipment; and bending, stooping, kneeling, and lifting.

Responsibilities

Orient new employees and ensure they understand performance requirements.
Plan, prioritize, assign, supervise, and review staff members’ daily work.
Establish schedules, work goals, and cleaning methods; identify and review resource needs with management; and allocate resources while using staff input.
Maintain a motivational and supportive work environment.
Implement and support customer service goals.
Use the quality assurance program to assess personnel performance.
Use company training and safety information to promote employee safety and compliance through continued training.
Communicate with management to coordinate tasks and gather feedback about area-specific needs.
Follow through promptly to resolve customer service issues and complete routine and non-routine requests.
Ensure proper use of cleaning products and equipment.
Perform other duties as assigned or directed by the Account Manager or Operations Manager, potentially including floor stripping and waxing, carpet extraction and bonneting, and floor auto-scrubbing and buffing.