Janitorial Supervisor - 2nd Shift

Cushman & Wakefield•Burbank, CA

About The Position

The Janitorial Supervisor oversees daily janitorial operations across assigned buildings or projects, ensuring services are delivered safely, efficiently, and in accordance with contractual and company standards. The role directly supervises janitorial staff, supports account management activities, and maintains client relationships. As a hands-on site-level leader and representative of C&W Services, the supervisor reports to the Senior Operations Manager and works under the direction of the Account Manager or Account Director. The supervisor coordinates staffing and work schedules, oversees cleaning quality and service delivery, manages inventory and equipment, addresses operational issues, and supports employee onboarding, training, and performance management. The position may also support seasonal snow removal, conference room setups, internal moves, and special projects. Eligible employees may enroll in benefit programs generally including health, vision, dental, flexible spending and health savings accounts, retirement savings, life and disability insurance, and paid and unpaid time away from work. Compensation is $27.20–$32.00; the final offer may depend on factors such as location, collective bargaining coverage, experience, and qualifications.

Requirements

High school diploma or equivalent.
One to three years of supervisory experience in janitorial or facility services.
Working knowledge of cleaning methods, procedures, equipment, and safety standards.
Ability to manage schedules, inventory, payroll, and multiple priorities in a fast-paced environment.
Strong verbal and written communication skills and ability to interact effectively with employees, management, and clients.
Fluency in English and Spanish is described as preferred/required.
Motivated, proactive, and solution-oriented leadership style.
Ability to stand, walk, bend, and lift as required for operational support.
Background check required.
Commitment to safety, quality, and customer service.

Nice To Haves

Fluency in English and Spanish is described as preferred/required.

Responsibilities

Provide overall direction, coordination, and supervision of janitorial personnel across assigned shifts and buildings.
Supervise daily operations to ensure contracted services meet or exceed customer specifications.
Assist in managing project activities and oversee assigned janitorial crews.
Coordinate staffing, work schedules, and assignments; prepare and submit weekly payroll time sheets.
Establish and maintain work performance and quality standards.
Conduct routine site inspections, quality assurance checks, and facility audits.
Manage inventory, materials, and equipment usage, including key control procedures.
Address and resolve on-site service delivery issues, employee concerns, and customer inquiries.
Support snow removal services as required on a seasonal basis.
Lead new employee orientation and onboarding; provide ongoing training, coaching, and development.
Participate in safety programs, safety committees, and required management or technical training.
Oversee conference room setups and assist with internal moves or special projects as needed.
Maintain effective and professional client relationships through regular communication.
Perform employee evaluations, troubleshooting, and corrective actions as needed.
Perform additional duties as assigned to support site and account objectives.