Janitorial Area Manager NASHVILLE

Bluechip Pros•Nashville, TN

About The Position

The Janitorial Area Manager leads, oversees, and reviews the daily work of staff providing cleaning services at assigned buildings and facilities, ensuring clean, orderly, and attractive conditions. The role includes technical tasks related to assigned areas, delivering results within budget guidelines, and driving and obtaining new business in the market. The manager oversees staff performance, scheduling, client expectations, payroll and budgets, recruitment and onboarding, supplies and equipment, site audits and quality control, safety compliance, mall account requirements, and business development. The role also communicates regularly with direct reports, clients, and company leadership and develops action plans to address operational concerns.

Responsibilities

Monitor staff performance and communicate with direct reports to address concerns and meet client expectations.
Ensure functional location schedules are provided two weeks in advance and enforce employee uniform requirements.
Establish work schedules, goals, and methods; identify and allocate resources in coordination with management and staff.
Partner with HR on employee issues and identify high-performing employees for potential leadership roles.
Review budget and payroll reports, monitor punches and attendance, address manual punches, and participate in weekly Regional calls.
Use EPay to maintain business continuity, terminate separated employees in the system within the first week, ensure salaried employees enter time in Blue Force weekly, and reduce exception clocking through training.
Anticipate hiring needs, maintain current job postings, develop recruitment strategies, submit background check requests, and process new-hire paperwork.
Onboard new hires on their first day by reviewing responsibilities, training them on timekeeping, presenting policies and procedures, and providing safety training.
Ensure uniforms reach new hires by their first week; order supplies in advance within monthly budgets.
Submit equipment repairs through the specified approval process, perform preventative maintenance, and maintain equipment inventories by location.
Maintain a location visitation schedule and communicate it to the Regional Manager and VP of Operations.
Send daily status updates to the Regional Manager, identify successes and concerns, and create action plans for issues.
Conduct quality-control audits at each location and address findings promptly; respond to customer call-outs or notifications within 24 hours and develop action plans.
Oversee required OSHA safety training; ensure supervisors conduct weekly informal and monthly formal safety inspections.
Work with safety, security, and clients to report potential problem areas; create and monitor current site safety exposure plans.
Ensure SDS sheets and manuals are available in janitorial closets and immediately report incidents and accidents.
Maintain 100% utilization of approved weekly budget hours for mall accounts and restrict overtime to hours approved in advance by the mall.
Communicate mall budget-hour changes and overtime information to the CFO, VP of Operations, and Accounts Receivable Manager.
Encourage the team to seek future business opportunities, submit a tracker weekly, and strive for two potential-business conversations each week.
Submit the additional-business per diem purchase order tracker weekly and sell out-of-scope work at current client sites.