Janitorial Area Manager Baton Rouge/New Orleans

Bluechip Pros•Shreveport, LA

About The Position

The Janitorial Area Manager leads and oversees staff providing cleaning services at assigned buildings and facilities, ensuring clean, orderly, and attractive conditions. The role performs technical tasks related to assigned areas, delivers results within budget guidelines, and drives new business in the market. The manager oversees staff performance, scheduling, client satisfaction, payroll and budget monitoring, recruitment and onboarding, supplies and equipment, site audits, quality control, and safety compliance. The position also supports mall accounts by managing approved labor hours and communicating budget changes, and encourages the team to identify and pursue additional business opportunities.

Responsibilities

Monitor staff performance and communicate with direct reports to resolve concerns promptly.
Ensure staff and clients have functional location schedules two weeks in advance and enforce daily uniform requirements.
Establish schedules, work goals, and cleaning methods; identify resource needs; review needs with management; and allocate resources with staff input.
Partner with HR on employee issues and identify high-performing employees for potential leadership opportunities.
Review budget and payroll reports, monitor employee punches and attendance, address manual punches, and participate in weekly Regional calls.
Use EPay to maintain business continuity, terminate separated employees in the system within the first week, ensure salaried employees enter time in Blue Force weekly, and minimize exception clocking through training.
Anticipate hiring needs, keep job postings current, withdraw outdated postings with HR assistance, and develop and execute recruitment strategies for each area or location.
Submit background-check requests and process new-hire paperwork according to HR processes.
Onboard new hires on their first day, including reviewing responsibilities, training on the timekeeping system, presenting company policies and procedures and code of conduct, and providing safety training.
Ensure uniforms are ordered and delivered to new hires by their first week; order supplies in advance and within monthly budgets.
Submit equipment repairs as required and perform preventative maintenance to keep equipment in working condition.
Maintain equipment inventory by location.
Maintain a consistent site visitation and audit schedule and communicate the plan to the Regional Manager and VP of Operations by email.
Provide daily status updates to the Regional Manager, report successes and concerns, and create action plans to address concerns.
Conduct quality-control audits at each location and promptly address issues uncovered.
Respond to customer call-outs or notifications within 24 hours and develop plans to address needs.
Oversee OSHA-required safety training, ensure supervisors conduct weekly informal and monthly formal safety inspections, and work with safety, security, and clients to report potential problem areas.
Create and monitor current safety exposure plans at each site; ensure SDS sheets and manuals are in janitorial closets; report incidents and accidents immediately.
For mall accounts, maintain full utilization of approved budgeted hours, restrict overtime to hours approved in advance, and communicate overtime and budget-hour changes to designated finance and operations leaders.
Encourage the team to identify future business opportunities, submit a weekly tracker, and strive for two conversations per week that may lead to future business.
Submit the additional-business per diem purchase-order tracker weekly and sell out-of-scope work at current client sites.