Janitorial Area Manager Baton Rouge/New Orleans

Blue Chip Pros•Lafayette, LA

14h

About The Position

Blue Chip Pros is a commercial cleaning business that provides customized services to commercial, educational, industrial, medical, financial, and retail facilities throughout the United States. The Janitorial Area Manager leads and oversees staff providing cleaning services at assigned buildings and facilities, ensuring clean, orderly, and attractive conditions and meeting client expectations. The role also performs technical tasks related to assigned areas, manages operations within budget guidelines, and develops new business in the assigned market. The position includes leadership and staff oversight; payroll, timekeeping, and budget monitoring; recruitment and onboarding; ordering supplies and maintaining equipment; site visits and quality-control audits; safety oversight; management of mall-account budgets and overtime; and pursuing additional business opportunities. The manager communicates regularly with staff, clients, the Regional Manager, the VP of Operations, HR, and other company leaders.

Responsibilities

Monitor staff performance and communicate with direct reports to resolve concerns.
Ensure staff and clients receive functional location schedules two weeks in advance, and enforce uniform requirements.
Establish schedules, work goals, and service methods; identify and allocate resources, incorporating staff input.
Partner with HR on employee issues and identify high performers for leadership opportunities.
Review budget and payroll reports, monitor punches and attendance, address manual punches, and participate in weekly Regional calls.
Use EPay and Blue Force according to company procedures, including maintaining timekeeping records and minimizing exception clocking through employee training.
Anticipate hiring needs, maintain current job postings, develop recruitment strategies, submit background-check requests, and process new-hire paperwork.
Onboard new hires by reviewing responsibilities, training them on timekeeping, presenting company policies and conduct expectations, and providing safety training.
Ensure uniforms are delivered to new hires during their first week; order supplies within monthly budgets and arrange timely equipment repairs.
Perform preventative equipment maintenance and maintain an equipment inventory by location.
Maintain a site visitation and audit schedule and communicate the plan to the Regional Manager and VP of Operations.
Provide daily status updates and action plans to the Regional Manager; conduct quality-control audits and promptly address issues.
Respond to customer call-outs or notifications within 24 hours and develop plans to address requests.
Oversee required OSHA safety training, ensure supervisors conduct weekly informal and monthly formal safety inspections, and work with safety, security, and clients to report potential problem areas.
Create and monitor site safety exposure plans, keep SDS sheets and manuals in janitorial closets, and immediately report incidents and accidents.
For mall accounts, maintain full utilization of approved weekly budget hours, restrict overtime to hours approved in advance, and communicate overtime and budget-hour changes to designated company leaders.
Encourage the team to identify new business opportunities, submit a weekly tracker and additional-business per diem purchase-order tracker, strive for two potential-business conversations per week, and sell out-of-scope work at current client sites.