Janitorial Area Manager Baton Rouge/New Orleans

Blue Chip Pros•New Orleans, LA

10d

About The Position

Blue Chip Pros is a commercial cleaning business that customizes services to clients’ facilities, including commercial offices, banks, schools, corporate headquarters, industrial and medical facilities, and department stores. The Janitorial Area Manager leads, oversees, and reviews the daily work of staff providing cleaning services at assigned buildings and facilities, ensuring clean, orderly, and attractive conditions. The manager also performs technical tasks related to assigned areas, delivers results within budget guidelines, and drives new business in the market.

Responsibilities

Monitor staff performance and communicate with direct reports to address concerns and meet client expectations.
Ensure employees and clients have functional location schedules two weeks in advance, and enforce daily uniform requirements.
Set schedules, work goals, and cleaning methods; identify and allocate resources in consultation with staff and management.
Partner with HR on employee issues and identify high-performing employees for leadership opportunities.
Review budget and payroll reports, monitor time punches and attendance, address manual punches, and participate in weekly Regional calls.
Use EPay and Blue Force according to company procedures, including maintaining employee time records and minimizing exception clocking through training.
Anticipate hiring needs, maintain current job postings, develop recruitment strategies, submit background-check requests, and process new-hire paperwork.
Onboard new hires on their first day by reviewing responsibilities, training them on timekeeping, presenting company policies and conduct standards, and providing safety training.
Ensure uniforms are delivered to new hires during their first week; order supplies in advance within monthly budgets; coordinate equipment repairs; perform preventative maintenance; and maintain equipment inventories by location.
Maintain a location visitation and audit schedule and communicate it to the Regional Manager and VP of Operations.
Provide daily status updates, identify concerns, and develop action plans; conduct quality-control audits and promptly address issues.
Respond to customer callouts or notifications within 24 hours and develop a plan to address the needs.
Oversee OSHA-required safety training; ensure supervisors conduct weekly informal and monthly formal safety inspections; coordinate with safety, security, and clients regarding potential problem areas; maintain current safety exposure plans and janitorial-closet SDS sheets and manuals; and immediately report incidents and accidents.
Maintain full utilization of approved weekly budget hours for mall accounts, restrict overtime to hours approved in advance, and communicate overtime and budget-hour changes to the CFO, VP of Operations, and Accounts Receivable Manager.
Encourage staff to identify future business opportunities, submit a weekly opportunity tracker, aim for two potential-business conversations weekly, submit a weekly additional-business per diem purchase-order tracker, and sell out-of-scope work to current clients.