Janitorial Account Manager

ABM US•North Kingstown, RI

About The Position

The Janitorial Account Manager supervises custodial and janitorial staff and oversees daily cleaning and maintenance operations to ensure facilities remain clean, sanitary, and well-maintained. The role manages staffing, work schedules, cleaning procedures, quality inspections, safety compliance, budgets, supplies, and equipment. It also coordinates with other departments and facility management, communicates with clients and vendors, and reports on maintenance activities and issues.

Requirements

  • High school diploma or GED.
  • At least 5 years of experience in custodial or janitorial services.
  • At least 2 years of experience in a supervisory role.
  • Strong knowledge of cleaning techniques, materials, and equipment.
  • Experience with custodial management software and tools.
  • Valid driver’s license.

Nice To Haves

  • Degree in facilities management, hospitality, or a related field.

Responsibilities

  • Supervise, train, and manage custodians and janitorial staff.
  • Schedule and assign daily tasks and projects, using resources efficiently and ensuring timely completion.
  • Conduct performance evaluations and provide ongoing feedback and coaching.
  • Oversee daily cleaning and maintenance activities to maintain a clean, sanitary, and well-maintained facility.
  • Develop and implement cleaning schedules and procedures, including floor care, window washing, restroom sanitation, and trash removal.
  • Inspect work areas regularly for compliance with quality and safety standards.
  • Ensure compliance with local, state, and federal custodial services and workplace safety regulations.
  • Implement and enforce safety protocols and procedures to protect staff and facility occupants.
  • Conduct regular safety training and inspections to identify and mitigate hazards.
  • Manage the custodial services budget and use resources cost-effectively.
  • Maintain inventory of supplies and equipment and order materials as needed.
  • Monitor and control expenses to remain within budget.
  • Collaborate with other departments and facility management to coordinate grounds maintenance and support facility events and projects.
  • Communicate with clients, vendors, and other stakeholders to address concerns and ensure satisfaction.
  • Prepare and present reports on grounds maintenance activities, progress, and issues to management.

Benefits

  • ABM offers a comprehensive benefits package; details are available through ABM's Employee Benefits information.
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