Janitorial Account Manager

GDI Integrated Facility Services • New York, NY

14h

About The Position

The Janitorial Account Manager oversees janitorial services and supports a positive customer experience through strong communication, problem-solving, and timely decision-making. The role is responsible for safety compliance, staffing, training, budgets, service quality, and ongoing coordination with client leadership. The manager must be willing to work hands-on in all areas of the contract.

Requirements

• At least 2 years of proven leadership and management success.
• Proficiency in Microsoft Office and Excel.
• Previous experience with electronic timekeeping.
• Ability to perform at a high level with minimal supervision.
• Ability to communicate with people at all levels.
• Exceptional decision-making, problem-solving, and people skills.
• Exceptional communication skills and a strong work ethic.

Nice To Haves

• Previous experience as a manager in janitorial or housekeeping services is highly desired but not required.

Responsibilities

• Ensure implementation of and compliance with the safety program.
• Complete online management and leadership training and development.
• Recruit, hire, train, and deploy a capable workforce.
• Ensure labor, supply, and equipment budget targets are met.
• Conduct periodic facility quality audits and address deficiencies immediately.
• Conduct periodic performance reviews with client leadership to ensure requirements and cleaning expectations are consistently achieved.
• Adjust to changing customer needs.
• Be willing to work hands-on in all areas of the contract.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed