Item Entry Technician

Benecard Services, LLC•Mechanicsburg, PA
•Onsite

About The Position

Benecard Central Fill is seeking a detail-oriented and highly organized Item Entry Technician to support prescription processing operations. The role involves accurately reviewing, entering, and validating prescription information to ensure timely claims adjudication and efficient workflow management. The ideal candidate has strong data entry skills, excellent attention to detail, and the ability to work independently in a fast-paced pharmacy environment.

Requirements

  • High school diploma or equivalent.
  • Strong data entry and computer skills with exceptional attention to detail.
  • Ability to read and interpret prescription terminology and sig codes.
  • Proven problem-solving and troubleshooting abilities.
  • Ability to work independently and manage multiple priorities in a high-volume environment.
  • Strong verbal and written communication skills.

Nice To Haves

  • Previous pharmacy, healthcare, medical billing, or prescription processing experience.
  • Experience working with pharmacy management systems or healthcare software.
  • Knowledge of insurance claim adjudication processes.
  • Pharmacy Technician certification.

Responsibilities

  • Accurately enter prescription and patient information into pharmacy systems.
  • Review incoming prescriptions for completeness, accuracy, and compliance requirements.
  • Resolve prescription processing issues and research exceptions that may prevent successful claim adjudication.
  • Interpret prescription sig codes and ensure proper data entry of medication instructions.
  • Collaborate with pharmacy, operations, and customer service teams to address order discrepancies.
  • Maintain compliance with HIPAA, state, and federal regulations governing patient information.
  • Monitor and prioritize prescription workflow to meet productivity and service-level expectations.
  • Identify and escalate recurring processing issues to appropriate management.
  • Provide internal and external customer support related to prescription processing inquiries.
  • Assist with departmental projects and perform additional duties as assigned.
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