Item Entry Technician - Specialty Pharmacy

WellDyne • Lakeland, FL

4d

About The Position

Under the direction of the Pharmacy Supervisor, the Item Entry Technician facilitates front-end prescription processing, including prescription intake, order setup, and RX setup. The role also assists with claims adjudication, prior authorization management, and other responsibilities as needed.

The position works Monday to Friday, 9:30 a.m. to 6 p.m. It is based in a typical office environment and involves prolonged sitting at a computer, operating standard office and phone equipment, and occasional high-stress interactions with customers or clients. Some travel may be required.

WellDyne and HealthDyne are equal opportunity employers. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to protected status.

Requirements

• Certified and registered Pharmacy Technician in good standing; Colorado registration is required.
• High school diploma or equivalent.
• For Florida technicians, registration with the State of Florida in good standing is required; certification is preferred.
• At least one year of pharmacy experience.
• Ability to type 25 words per minute.
• Ability to enter 30 prescriptions per hour.
• Attention to detail.
• Ability to handle multiple activities or interruptions at once.
• Ability to communicate effectively, patiently, and courteously.
• Ability to work as a focused team player with pharmacists, other departments, customers, and management.
• Ability to work independently with little supervision and meet daily deadlines.
• Ability to perform repetitive work accurately.

Nice To Haves

• Pharmacy Technician certification for Florida technicians.

Responsibilities

• Perform RX setup and RX entry functions.
• Assist with intake, primarily by managing the inbound fax queue and ePrescription manager.
• Establish patient profiles, including demographics, insurance, clinical elements, and diagnosis information.
• Assist with adjudicating new and refill prescriptions by managing Claims to Adjudicate queues.
• Assist with resolving rejected claims.
• Assist with prior authorization management, including initiating requests, working with providers on submissions, and following up on pending requests.
• Assist with prescription renewals.
• Help manage processing times for new patient referrals and new prescription orders.
• Perform routine professional pharmacy functions.
• Respect and maintain HIPAA confidentiality guidelines.
• Follow and help enforce company policies and procedures.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED