Item Entry Technician - Specialty Pharmacy

WellDyne•Lakeland, FL

About The Position

Under the direction of the Pharmacy Supervisor, the Item Entry Technician facilitates front-end prescription processing, including prescription intake, order setup, and RX setup. The technician assists with claims adjudication, prior authorization management, prescription renewals, and other responsibilities as necessary. The schedule is Monday to Friday, 9:30 a.m. to 6 p.m. The position is performed in a typical office environment and involves prolonged sitting at a computer. It requires hand-eye coordination and manual dexterity to operate standard office, computer, and phone equipment. Occasional high stress may occur when dealing with customers or clients, and some travel may be required.

Requirements

Certified and registered Pharmacy Technician in good standing in Colorado.
High school diploma or equivalent.
At least one year of pharmacy experience.
Ability to type 25 words per minute.
Ability to enter 30 prescriptions per hour.
Attention to detail.
Ability to handle multiple activities or interruptions at once.
Ability to communicate effectively, patiently, and courteously.
Ability to work as a focused team player alongside pharmacists, other departments, customers, and management.
Ability to work independently with little supervision and meet daily deadlines.
Ability to perform repetitive work accurately.

Nice To Haves

For Florida technicians, pharmacy technician registration with the State of Florida in good standing is required; certification is preferred.

Responsibilities

Perform RX setup and RX entry functions.
Assist with prescription intake, primarily by managing the inbound fax queue and ePrescription manager.
Establish patient profiles, including demographics, insurance, clinical elements, and diagnoses.
Assist with adjudicating new and refill prescriptions by managing the Claims to Adjudicate queues.
Assist with resolving rejected claims.
Assist with the prior authorization process, including initiating requests, working with providers on submissions, and following up on pending requests.
Assist with prescription renewals.
Assist with managing processing times for new patient referrals and new prescription orders.
Perform routine, professional pharmacy functions.
Respect and maintain HIPAA confidentiality guidelines.
Follow and help enforce company policies and procedures.
Perform other duties as assigned.