IT Technology Services Expert (multiple positions available)
About The Position
SAP America, Inc. is hiring multiple IT Technology Services Experts at its Alpharetta, Georgia location. The role designs and develops systems, applications, products, services, and data to optimize or automate SAP business processes and improve work efficiency. It involves collaborating with business stakeholders and technology teams, carrying out complex data and system development and technology integration, and supporting stable, secure, performant, and highly available systems and cloud services. The position requires independent work on complex topics, responsibility for delivering assigned project outcomes, representing SAP to customers, advocating for end users, contributing to technical standards and frameworks, and participating in de-escalation activities. The position requires up to 20% domestic travel to unanticipated customer sites to oversee go-live sessions and provide customer support. It follows a hybrid work model. The annual base salary range is $157,518–$230,860, with a targeted combined compensation range of $159,800–$271,600, including the variable incentive target. Actual compensation depends on factors such as education, skills, experience, role scope, and location.
Requirements
- Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field, plus seven years of progressive post-baccalaureate experience in the job offered or a related occupation; alternatively, a master’s degree or foreign equivalent in one of these fields plus five years of experience.
- Five years of experience with S/4HANA architecture, conversion, migration path, methodology and tools, and integration.
- Five years of experience with SAP cloud solutions and integration scenarios involving SAP systems, BTP, Ariba, and SuccessFactors.
- Five years of experience analyzing customer technical requirements and organizing experts from the ECS Delivery team.
- Five years of experience with customer landscapes managed within ECS, including interdependencies between systems.
- Five years of experience advising on critical and complex landscape changes during lifecycle management and leading Specialist reports on current-to-future customer landscapes.
- Ability to travel domestically up to 20% to various, unanticipated customer sites.
Responsibilities
- Engage with business stakeholders and other technology teams to deliver solutions to business requirements.
- Perform complex data and system development and technology integration using learned technology coding languages.
- Facilitate the system, service, and product lifecycle.
- Ensure stable, secure, performant, and highly available operations for and between system and cloud services.
- Revise and update existing programs and provide required documentation.
- Deliver outcomes of assigned projects.
- Work independently on topics, set priorities, and take sole responsibility for complex issues in the assigned area.
- Represent SAP to customers.
- Advocate for end users by understanding their needs, behaviors, and usage patterns.
- Participate in de-escalation activities.
- Contribute to the definition of technical standards and frameworks.
- Oversee go-live sessions and provide customer support at customer sites.
Benefits
- Great benefits; details and eligibility are referenced in SAP North America Benefits.
- Employee Referral Program, subject to eligibility criteria.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
