IT Technician- Microsoft 365 Systems Administrator

Life Cycle Power•Houston, TX

15h

About The Position

Life Cycle Power is seeking a Microsoft 365 Systems Administrator to support and modernize its growing Microsoft 365 and Azure cloud environment. The role provides mid-level support for identity and access, collaboration platforms, email, device management, cloud security, and tenant governance. The administrator will work closely with the IT Manager, a third-party implementation consultant, and the IT Security Engineer to maintain a secure, reliable, well-governed tenant and support users and company platforms. The position is based in Houston, Texas, with an estimated schedule of 7:00 AM to 5:00 PM, Monday through Friday, with some weekends. Participation in an on-call rotation may be requested. The successful candidate will be resourceful, collaborative, professional, and patient, with strong communication and troubleshooting skills, attention to detail, and a willingness to learn new Microsoft cloud tools. The role contributes directly to tenant security, reliability, compliance, and user experience.

Requirements

3–7 years of IT or Microsoft 365/Azure administration experience.
Experience administering Microsoft 365 identity, permissions, licensing, integrations, and email management.
Experience configuring or supporting Entra ID identity management and MFA.
Hands-on experience with Intune migrations, implementation, device management, compliance policies, and configuration profiles.
Deep experience with conditional access, device governance, and cloud security fundamentals.
Familiarity or experience with governance, risk, and compliance (GRC) documentation processes.
Valid driver’s license and current auto insurance.
Must live in the Houston area or plan to personally relocate to the city.
Strong communication, attention to detail, troubleshooting, prioritization, collaboration, and professionalism.

Nice To Haves

Microsoft Certified: Azure Solutions Architect Expert (AZ-305), Azure Administrator Associate (AZ-104), Azure Fundamentals (AZ-900), or equivalent Microsoft Azure certifications.
Experience supporting Azure, Intune, SharePoint, OneDrive, and other portal structures.
Experience with Windows and Linux servers and workstations, and Android and Apple mobile devices through direct support and MDM services.
Experience with Azure app integrations and SSO configurations.
Understanding of Azure administrative roles and tenant governance.
Basic understanding of support in critical infrastructure, including IT/OT environments and First Responder emergency priorities.
An associate degree in IT or cybersecurity, combined with IT certifications, may substitute for two or three years of experience.
A bachelor’s degree in information systems or information security, combined with IT certifications, may substitute for three or four years of experience.

Responsibilities

Liaise with the vendor and manage the Microsoft 365 and Azure cloud tenant to maintain a secure, reliable, and well-governed environment.
Administer Microsoft 365 services, including Entra ID, Intune and Intune MDM, Exchange Online, SharePoint, OneDrive, Teams, and related cloud platforms.
Maintain and enhance identity management, user groups, security protocols, MFA, zero-trust practices, and role-based access controls.
Assist in building and maintaining conditional access policies and support identity governance, security defaults, and identity protection alerts.
Assist with Azure app registrations, enterprise application configurations, permissions, and SSO integrations.
Monitor Microsoft licenses and advise when additional licenses are needed; provide recommendations and Statements of Work for service improvements or license changes.
Troubleshoot Exchange Online mail flow, message traces, routing delays, and delivery failures.
Help build and maintain a structured SharePoint environment, including permissions, libraries, versioning, governance, and access auditing.
Support Intune enrollment, Autopilot provisioning, automated deployments, profiles, platform configurations, compliance rules, device restrictions, and endpoint security policies.
Assist with application deployment, device assignments, and lifecycle support across Windows and mobile platforms.
Support preparation and execution of email migrations and planned infrastructure changes.
Work with the IT Security Engineer on identity threats, password resets, compromised account activity, and external file-sharing risks.
Provide weekly reports to the IT Manager on Microsoft 365 health, changes, outages, risks, and operational insights.
Create and maintain Microsoft 365 and Azure documentation, diagrams, configuration guides, and troubleshooting references.
Participate in compliance work involving NIST, CIS, ISO 27001, SOC 2, HIPAA, NERC, NERF, and GDPR.
Help ensure company policies and procedures are followed across the cloud environment.
Participate in an on-call rotation if asked.