IT Technician- Microsoft 365 Systems Administrator

Life Cycle Power•Houston, TX

2d•Onsite

About The Position

Life Cycle Power is seeking a Microsoft 365 Systems Administrator to support a rapidly growing cloud environment and modernize its Microsoft 365 and Azure infrastructure. The position provides mid-level support for identity, access, collaboration platforms, email, device management, cloud security, and tenant governance. The administrator works with the IT Manager and a third-party implementation consultant to maintain a secure, reliable, and well-organized tenant and support company users and platforms. The environment is fast-paced, team-oriented, and collaborative. The role calls for resourceful troubleshooting, task prioritization, clear communication, patience, professionalism, attention to detail, and a willingness to learn new Microsoft cloud tools. The position contributes to tenant security and reliability and to improving the organization’s user experience. The employee may be asked to participate in an on-call rotation. The position is full time in Houston, Texas, with an estimated schedule of 7 a.m. to 5 p.m., Monday through Friday, with some weekends. Applicants must have a valid driver’s license and current auto insurance, and must live in the Houston area or plan to relocate there personally.

Requirements

3–7 years of IT or Microsoft 365/Azure administration experience.
Experience administering Microsoft 365 identity, permissions, licensing, integrations, and email management.
Experience configuring or supporting Entra ID identity management and MFA.
Hands-on experience with Intune migrations, implementation, device management, compliance policies, and configuration profiles.
Deep experience with conditional access, device governance, and cloud security fundamentals.
Familiarity or experience with governance, risk, and compliance (GRC) documentation processes.
Education may substitute for experience: an associate degree in IT or cybersecurity combined with IT certifications may replace two or three years of experience; a bachelor’s degree in information systems or information security combined with IT certifications may replace three or four years.
Valid driver’s license and current auto insurance.
Must live in the Houston area or plan to personally relocate to the city.

Nice To Haves

Microsoft Certified: Azure Solutions Architect Expert (AZ-305), Azure Administrator Associate (AZ-104), Azure Fundamentals (AZ-900), or equivalent Microsoft Azure certifications.
Experience supporting Azure, Intune, SharePoint, OneDrive, and other portal structures.
Experience supporting Windows and Linux servers and workstations, and Android and Apple mobile devices through direct support and MDM services.
Experience with Azure app integrations and SSO configurations.
Understanding of Azure administrative roles and tenant governance.
Basic understanding of support in critical infrastructures, including IT/OT environments and First Responder emergency priorities.

Responsibilities

Liaise with the vendor and manage the Microsoft 365 and Azure cloud tenant, maintaining a secure, reliable, well-governed environment while supporting users and company platforms.
Administer Microsoft 365 services, including Entra ID, Intune and Intune MDM, Exchange Online, SharePoint, OneDrive, Teams, and related cloud platforms.
Maintain and enhance Entra ID identity management, user groups, security protocols, MFA, zero-trust, and role-based access controls.
Assist in building and maintaining conditional access policies and support identity governance, security defaults, and identity protection alerts.
Assist with Azure app registrations, enterprise application configurations, permissions, and SSO integrations.
Monitor Microsoft licenses and advise when additional licenses are needed; provide recommendations and Statements of Work for service improvements and license changes.
Troubleshoot Exchange Online mail flow, message traces, routing delays, and delivery failures.
Help build and maintain a structured SharePoint environment, including permissions, libraries, versioning, governance, and access auditing.
Support Intune device enrollment, Autopilot provisioning, automated deployments, profiles, platform configurations, compliance rules, device restrictions, and endpoint configuration policies.
Assist with application deployment, device assignments, and lifecycle support across Windows and mobile platforms.
Support preparation and execution of email migrations and planned infrastructure changes.
Work with the IT Security Engineer on identity threats, password resets, compromised-account activity, and external file-sharing risks in the Azure tenant.
Provide weekly reports to the IT Manager on Microsoft 365 health, changes, outages, risks, and operational insights.
Create and maintain Microsoft 365 and Azure documentation, diagrams, configuration guides, and troubleshooting references.
Participate in compliance work involving NIST, CIS, ISO 27001, SOC 2, HIPAA, NERC, NERF, and GDPR.
Help ensure company policies and procedures are followed across the cloud environment.
Be prepared to participate in an on-call rotation if asked.