IT Technical Manager

City of Minneapolis • Minneapolis, MN

1d

About The Position

The IT Technical Manager leads and manages the technical operations of an area of expertise. The position develops and implements technical strategy, supervises technical staff, oversees technical projects and programs, and ensures technology is used effectively in alignment with the City’s strategic goals and objectives.

The role develops technical systems and standards, manages staff and IT operations, maintains enterprise-wide stakeholder relationships, and oversees technology projects from conception through completion. It also develops project and lifecycle budgets, provides technical guidance, and ensures the security and privacy of City IT systems and data.

The position works in an office environment and may be eligible for flexible work arrangements, including a hybrid schedule with some days remote and some days in the office. The City of Minneapolis does not sponsor work visas.

Requirements

• Bachelor’s degree in information technology or equivalent; an equivalent combination of education and experience closely related to the duties may be considered.
• Seven years of related experience.
• Deep technical knowledge in a specific field, such as systems, software engineering, data engineering, or solution engineering.
• Experience developing and implementing technical strategies that support broader organizational goals.
• Experience leading technical teams and developing and mentoring junior team members.
• Excellent communication and collaboration skills across organizational levels, teams, and disciplines, both inside and outside IT.

Responsibilities

• Develop and implement technical strategies and systems that support IT department goals; research technologies, assess their potential impact, and make recommendations to senior leadership.
• Manage and mentor IT staff, including hiring, training, performance management, setting standards, providing feedback, and coaching.
• Build and maintain relationships with enterprise stakeholders through communication, negotiation, and collaboration.
• Manage IT projects from conception to completion, including developing plans and timelines, assigning tasks, and overseeing project teams.
• Develop technical standards for the functional area, including standards related to regulations, cybersecurity requirements, and best practices.
• Oversee day-to-day IT operations for the functional team, ensuring systems run smoothly and technical support is provided to employees.
• Develop project and lifecycle budgets, including one-time and ongoing cost estimates, lifecycle upgrades, new investments, and allocation of existing staff resources.
• Provide technical guidance and support to team members and others in the IT department or City enterprise.
• Ensure the security and privacy of City IT systems and data by implementing security protocols and procedures and ensuring compliance with cybersecurity standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager