IT Technical Project Manager

NTT DATA Services•Salem, OR

10d•$78,480 - $125,000

About The Position

The Project Manager provides project management services for an enterprise technology deployment, overseeing planning, execution, governance, and closure. The role establishes and maintains project governance; coordinates cross-functional technical and business teams; manages rollout planning and change management; and ensures operational readiness, post-deployment validation, documented handoff, and formal closure. The position supports plan development, progress reporting, mentoring, and related services at the direction of the NTT DATA Delivery Director. The project involves a Windows laptop migration and includes coordinating hardware delivery, device staging, deployment waves, application compatibility testing, user data migration, logistics, and operational handoff. The position is based in Salem, Oregon, with 25% travel to the client site.

Requirements

At least seven years of experience, including working directly with clients.
At least six years of project management experience with medium-to-large-sized information technology projects.
Bachelor’s degree or equivalent work experience.
PMI Project Management Professional (PMP) certification.

Nice To Haves

At least three years of project management experience working in government.
At least seven years of experience working as a consultant in a client-facing role.
Prosci certification.

Responsibilities

Establish and maintain project governance, including weekly and monthly executive status reporting, steering committee updates, and decision governance for a Windows laptop migration.
Work with the Sponsor to lead and manage the project team by assigning work, setting priorities, coordinating resources, and ensuring accountability across internal and vendor team members.
Manage the integrated project schedule, aligning hardware delivery, device staging, and deployment waves, and initiate corrective actions to stay on schedule.
Drive stakeholder alignment and manage cross-functional dependencies across IT, security, identity, endpoint, service desk, procurement, and business teams.
Develop current-state assessments, future-state design, and gap analyses for the laptop fleet, identity, security, applications, and support processes.
Document functional and non-functional requirements and the agreed solution approach with business and technical owners, including device standards and user data migration approach.
Maintain a comprehensive Project Management Plan, including subplans for deployment, testing, communications, and hardware logistics.
Manage project scope and budget.
Coordinate execution across internal teams and external vendors, such as deployment partners.
Identify and manage constraints and risks, including hardware supply and delivery delays.
Oversee application compatibility testing and pilot deployments to validate devices, applications, and the deployment process before full rollout.
Build and manage rollout wave planning by department or location, including user scheduling, device staging, and execution oversight throughout the project lifecycle.
Coordinate end-to-end device logistics, including receiving, asset tagging, user data migration, and potentially securing retirement and disposal of legacy laptops.
Support organizational change management, including end-user communications, readiness checkpoints, training logistics, and adoption activities.
Ensure post-deployment validation, hypercare support, and operational handoff to the service desk are completed, documented, and approved.
Create and maintain project risk, issue, and decision logs, ensuring timely escalation and resolution.