IT Systems Specialist

L. Fishman and Son, Inc.•Baltimore, MD

7d•Hybrid

About The Position

Join Our Team at Fishman Flooring Solutions! Are you ready to make a significant impact with a growing, yet stable, 100% employee-owned company? Fishman Flooring Solutions, an industry leader and a Top Workplace for the past six years, is searching for the next great addition to our IT team. This IT Systems Specialist position is a fantastic opportunity to be part of a family-oriented organization that has been in business for over 107 years. We’re looking for a dedicated IT professional to support and maintain our growing IT infrastructure, which serves both warehouse and small-scale retail environments. As a medium-sized business, we manage approximately 300 systems across 48 locations. This role will work closely with IT leadership to help drive team initiatives focused on delivering a stable, efficient environment for end users, while also supporting ongoing infrastructure growth and innovation. Our team is committed to maintaining a productive, collaborative work environment that values work-life balance and employee well-being. We emphasize clear communication, continuous learning, and strong team support to ensure both individual and organizational success.

Requirements

Minimum 4 years of experience in relevant IT roles.
Experience with or knowledge of scripting languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching.
Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure).
Ability to lift 50 or more pounds.
Strong communication skills.
Ability to adapt to rapidly changing environments and technologies.
Strong organizational and time management skills to handle multiple tasks and projects simultaneously.
Proven ability to work effectively in a team environment and collaborate with cross functional teams.

Nice To Haves

Operating systems: Windows 10/11, Windows Server 2019+, Linux.
Networking systems: Meraki, Unifi, Cradlepoint.
3rd Party Providers: Epicor, RingCentral, Apple Business Manager, Sophos.
Productivity Administration: O365, Exchange, Defender 365, Purview, Intune, Sharepoint.
Scripting: Powershell, Batch.
Experience with ticketing systems and remote management tools.
Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified: Azure Administrator Associate.

Responsibilities

Manage and monitor all infrastructure and systems installations, including configuration, testing, and maintenance.
Implement and maintain strategies for backup, security, and redundancy.
Identify potential issues and implement solutions proactively.
Engage regularly with the team, providing reports on project status, activities, and achievements.
Aid in the development and growth of internal talent.
Use expert-level administration and optimization of hosts and servers to ensure a high degree of availability.
Install and configure operating systems, software, and hardware components.
Leverage IT team for routine tasks by clearly documenting design, maintenance, and support procedures.
Work with IT team as a point of escalation and guidance.
Conduct high-level root-cause analysis of service interruptions and establish preventive measures.
Communicate with various teams to identify the needs and desires for the services we provide them.
Handle varying levels of responsibility, including serving as a backup to the manager as needed.
Foster a culture of continuous improvement and innovation within the team.