IT Systems Specialist

Fishman Flooring Solutions • Baltimore, MD

1d • Hybrid

About The Position

Fishman Flooring Solutions, an industry leader and a Top Workplace for the past six years, is searching for an IT Systems Specialist to join their IT team. This is an opportunity to be part of a growing, stable, 100% employee-owned, family-oriented organization that has been in business for over 107 years. The position offers a flexible, hybrid work arrangement for candidates within commuting distance of the local area. The role involves supporting and maintaining a growing IT infrastructure that serves both warehouse and small-scale retail environments. As a medium-sized business, the company manages approximately 300 systems across 48 locations. The IT Systems Specialist will work closely with IT leadership to drive initiatives focused on delivering a stable, efficient environment for end users, while also supporting ongoing infrastructure growth and innovation. The team is committed to maintaining a productive, collaborative work environment that values work-life balance and employee well-being, emphasizing clear communication, continuous learning, and strong team support.

Requirements

• Minimum 4 years of experience in relevant IT roles.
• Experience with or knowledge of scripting languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching.
• Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure).
• Ability to lift 50 or more pounds.
• Strong communication skills.
• Ability to adapt to rapidly changing environments and technologies.
• Strong organizational and time management skills to handle multiple tasks and projects simultaneously.
• Proven ability to work effectively in a team environment and collaborate with cross functional teams.

Nice To Haves

• Operating systems: Windows 10/11, Windows Server 2019+, Linux.
• Networking systems: Meraki, Unifi, Cradlepoint.
• 3rd Party Providers: Epicor, RingCentral, Apple Business Manager, Sophos.
• Productivity Administration: O365, Exchange, Defender 365, Purview, Intune, Sharepoint.
• Scripting: Powershell, Batch.
• Experience with ticketing systems and remote management tools.
• Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified: Azure Administrator Associate.

Responsibilities

• Manage and monitor all infrastructure and systems installations, including configuration, testing, and maintenance.
• Implement and maintain strategies for backup, security, and redundancy.
• Identify potential issues and implement solutions proactively.
• Engage regularly with the team, providing reports on project status, activities, and achievements.
• Aid in the development and growth of internal talent.
• Use expert-level administration and optimization of hosts and servers to ensure a high degree of availability.
• Install and configure operating systems, software, and hardware components.
• Leverage IT team for routine tasks by clearly documenting design, maintenance, and support procedures.
• Work with IT team as a point of escalation and guidance.
• Conduct high-level root-cause analysis of service interruptions and establish preventive measures.
• Communicate with various teams to identify the needs and desires for the services we provide them.
• Handle varying levels of responsibility, including serving as a backup to the manager as needed.
• Foster a culture of continuous improvement and innovation within the team.

Benefits

• Be part of a company where you have a stake in success (Employee-Owned).
• Competitive Benefits Package: Including health, dental, and vision insurance; paid time off; paid holidays; profit-sharing bonus plan; retirement/401k; and Employee Stock Ownership Plan.
• We support continuous learning and offer opportunities for professional development.
• Join a team that values collaboration and innovation. We foster an environment where your ideas are heard and valued.
• We understand the importance of work-life balance and offer flexible work arrangements to help you manage your personal and professional life.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed