IT Systems & Automation Manager (AI & Integrations)
About The Position
The IT Systems & Automation Manager owns the technology ecosystem for a growing, multi-location, multi-entity blue-collar business. This hands-on role combines day-to-day IT operations and infrastructure support with systems integration and practical AI workflow development. The manager serves as the technical safety net for staff across locations, administering cloud environments and maintaining email, websites, networks, and workstations. A key growth mission is to audit software used across locations and legal entities and create a unified way for systems to communicate. The role connects ERP, CRM, scheduling, and accounting tools through low-code platforms and APIs, enabling automated data flows and consolidated reporting. It also explores, deploys, and maintains useful AI-assisted workflows grounded in company data. The position is 100% on-site in Des Moines, Iowa, with an annual pay range of $75,000–$90,000 plus benefits. The role offers direct operational impact, autonomy in choosing solutions, and an environment with little red tape.
Requirements
- Experience as a go-to technology person at a fast-growing small business, multi-site operation, or early-stage startup is identified as a strong-fit background.
- Understanding of basic networking, including routers, switches, and Wi-Fi access points.
- Ability to manage user permissions across Microsoft 365 or Google Workspace.
- Ability to read API documentation, map data fields, and build automated workflows using tools such as Make, Zapier, n8n, or Power Automate.
- Hands-on curiosity or experience building functional AI workflows, such as prompt engineering and document parsing, with human-in-the-loop guardrails.
- Ability to explain technology in plain English and focus on reducing friction for front-line staff.
Nice To Haves
- Experience building functional AI workflows, including prompt engineering and document parsing, with human-in-the-loop guardrails.
- Experience with low-code automation platforms such as n8n, Make, Zapier, or Power Automate.
Responsibilities
- Handle daily IT operations and infrastructure support across multiple locations, including router troubleshooting, workstation imaging, and Microsoft 365 license provisioning.
- Administer and secure multi-tenant Microsoft 365 or Google Workspace environments across multiple legal entities and locations.
- Oversee corporate mail servers, email routing, user provisioning, and DNS records, including SPF, DKIM, and DMARC.
- Maintain and update corporate websites, domains, routers, and workstations while keeping security practical for field crews.
- Audit software across locations and legal entities and develop a unified approach for systems to communicate.
- Integrate ERP, CRM, scheduling, and accounting tools using low-code platforms and APIs to automate data flows and reduce manual re-entry.
- Deliver consolidated reporting to headquarters without slowing local branches.
- Explore, deploy, and maintain practical AI-assisted workflows, such as document parsers, scheduling assistants, and internal knowledge-base tools tied to company data.
- Translate technical solutions into plain English and reduce friction for front-line staff.
Benefits
- Benefits are offered, but specific benefits are not listed.
- Direct impact and a seat at the operational leadership table.
- Autonomy to choose tools and solutions for operational problems.
- A low-red-tape environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
