IT Solutions Architect – AI & Automation

Sandridge Crafted Foods • Medina, OH

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About The Position

The IT Solutions Architect – AI & Automation is the primary technical authority for Sandridge Foods’ application portfolio supporting food manufacturing operations, including enterprise integrations, custom software, automation, and AI-enabled systems. The role evaluates business processes and technologies, prioritizes opportunities by value, feasibility, and risk, and establishes development standards across the software development lifecycle. It hands-on designs, builds, and supports solutions using AI tools, APIs, custom code, and automation platforms such as UiPath, while integrating business applications and data, including Sage X3 ERP.

The Architect owns initiatives from requirements through deployment, training, and ongoing production support. The role ensures that solutions follow industry best practices and company IT security practices, remain reliable and compliant with food safety, quality, and regulatory requirements, and use appropriate data protections and human oversight for AI-enabled workflows. The Architect collaborates with Finance, Operations, HR, Sales, Maintenance, and IT, reports measurable outcomes, and establishes standards and technical foundations for a growing team of specialists. The position reports to the Director of IT and is based in Medina, Ohio. Sporadic overnight travel is required.

Requirements

• 3–5 years of hands-on software development and systems integration experience, including automation (RPA/UiPath) and AI-driven workflows.
• Bachelor’s degree in Computer Science, Information Systems, Information Technology, or a related field, or equivalent experience.
• Deep proficiency in C#, .NET (including .NET Core and modern .NET), and SQL.
• Experience delivering production applications across web, desktop, console, and services.
• Experience with modern web frameworks, including Blazor or comparable platforms.
• Experience designing and maintaining CI/CD pipelines and managing application infrastructure and deployments.
• Practical experience building RPA automations with UiPath or a comparable platform.
• Practical experience applying AI tools or services in business workflows.
• Experience with RESTful APIs, SOAP web services, and data integration patterns.
• Experience with relational databases, data warehousing, and reporting tools.
• Familiarity with version control, CI/CD tooling, and IDEs such as Visual Studio or JetBrains Rider.
• Ability to communicate technical concepts clearly to non-technical stakeholders and facilitate requirements workshops and design reviews.
• Ability to collaborate across business functions, take ownership of deliverables, communicate status proactively, and resolve production issues with urgency.

Nice To Haves

• Experience integrating with Sage X3 or similar ERP platforms.
• UiPath Orchestrator experience.
• Experience with Power BI or Tableau.
• Manufacturing, food production, or supply chain experience.

Responsibilities

• Define and maintain architecture for custom applications, integrations, automation workflows, and AI-enabled systems.
• Work with business teams to identify manual processes, define requirements, and prioritize opportunities based on value, feasibility, and risk.
• Evaluate AI services, RPA platforms, APIs, cloud services, and other approaches; recommend solutions balancing capability, cost, and maintainability.
• Design, build, test, and deploy automations and integrations using APIs, custom code, AI tools, and RPA platforms such as UiPath.
• Develop and maintain integrations between Sage X3, business applications, databases, and external services using C#/.NET and REST or SOAP APIs.
• Establish development standards, coding practices, and documentation requirements for IT solutions.
• Ensure solution designs align with business goals, security requirements, and operational sustainability.
• Support CI/CD processes for deployed applications, including deployments, versioning, and environment configurations.
• Design, build, maintain, and support custom web, desktop, and console applications, shared class libraries, and other tools across the application portfolio.
• Build and support attended and unattended automation workflows, including UiPath Orchestrator scheduling, queues, and monitoring.
• Monitor production systems; investigate and resolve failures, exceptions, and data discrepancies; maintain logging, exception handling, and support documentation.
• Build and maintain data connections and reports, including Power BI dashboards, to support decisions and measure project results.
• Improve data quality, system connectivity, and effective use of Sage X3 and other platforms with business and IT teams.
• Identify and evaluate AI opportunities such as document processing, classification, summarization, and decision support.
• Develop and test AI-enabled workflows with appropriate data protections, accuracy checks, and human review before production use.
• Track and report measurable outcomes from automation and AI projects, including time saved, error reduction, and reliability.
• Support operations teams in identifying technology opportunities related to food safety, quality, labor efficiency, and product yield.
• Partner with Finance, Operations, HR, IT, Sales, and Maintenance to understand needs, estimate ROI, prioritize work, and deliver solutions.
• Own initiatives from initial discussion through requirements, design, development, testing, deployment, and ongoing support; communicate priorities, timelines, and progress.
• Maintain solution documentation, including requirements, architecture decisions, process maps, runbooks, and change records.
• Train end-users and provide ongoing support to encourage effective adoption.
• Review assigned Help Desk tickets, investigate and resolve requests, and provide timely updates.
• Follow company requirements for access control, data security, testing, and change management.
• Ensure solutions support applicable food safety, quality, and regulatory requirements.
• Provide technical direction across business units and potentially grow and mentor a team of specialists as the technology portfolio expands.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level